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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 523 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the INKvestment MFC-J985DW Wireless All-In-One Printer's excellent print quality and ease of use, finding it easy to set up and operate. The printer's compact size is also a plus for many users. However, some customers noted that the paper tray is small and the printer can be a bit loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 523 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Skeptical at first, but pleasantly surprised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hesitated to replace our old printer with a Brother because we had no experience with this brand. It was easy to install, works well, and has been buzzing along during this tax season which required us to print a lot of forms. Easy to use, and the cartridges last reasonably long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for simple daily use - fast and efficient esp in printing labels

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an HP for years, and it cost a fortune for ink. Have had this Brother for over a month, with moderate amount of printing and the ink levels have barely edged down. And, it was VERY easy to set up - had it connected wirelessly and printing in less time that it took to actually unpackage it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dependable but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both HP and Brother printers and have found the brother to be more dependable. No exception with this one as it was easier to set and works well with all our computers. The only negative is it doesn't approach the stated 12 CPM in black.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it would not scan back to computer. I called support line and after about an hour they were successful in getting it to scan. Good printer, good quality prints and ink is considerably less costly than the HP I’m replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very pleased with this printer--much less of an ink hog than other printers I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend a Brother printer to everyone. Good value for the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic All-in-One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, with good speed and easy 2 side page printing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works just great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "My Brother died," I said to the clerk. I thought she might burst into tears. No, no, I said, "My printer!" ( It had served me so well, I bought another, and it meets all my expectations. For the price, it is a gem.)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Low cost MFP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Brother printer in about 5 months. I also have a laser. Easy mobile printing. I haven't had to replace ink yet but replacement costs are supposed to be low.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love printer. Works great. Havent had to purchase ink yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this printer, but seems very slow in printing a page.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this printer quite extensively and so far have printed far more on the ink than previously. Image quality is decent. I have not printed photos yet. I do like the double sided print feature, and to be able to save money was the biggest draw for me.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Slow but cheaper ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son picked this one for me. Reviews were positive on the cheaper ink. It is a lot slower than my Canon was but needed to upgrade due to Windows 10 upgrade not so comparable. It's an ok printer just slow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was easy to set up and we have had no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints good quality; not super fast but adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the fact that the ink is lower cost. We mostly print black and white and use the fax option. I notice that the build quality seems less sturdy than my previous HP, but it has worked OK for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this printer for several weeks now and haven't had any problems. I was able to set it up by myself and didn't run into any problems. It is not the top of the line but is adequate for what I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints great and performs all of the other functions I needed. Takes a little bit of learning to fully use it and had to reset it in my print queue because my computer didn't recognize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need in a printer and more! Used with Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect size and ink thrifty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several HP printer nightmares with ink cartridges, I selected this unit due to it's ratings for ink usage and costs. The additional benefits are it's size (about 2/3s the size of the HP it replaced), wireless connection, and print quality.

    I would recommend this to a friend