Customer Ratings & Reviews
- Model:
- MFC-J985DW
- |
- SKU:
- 5145900
Customer reviews
Rating 4.4 out of 5 stars with 523 reviews
(523 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the INKvestment MFC-J985DW Wireless All-In-One Printer's excellent print quality and ease of use, finding it easy to set up and operate. The printer's compact size is also a plus for many users. However, some customers noted that the paper tray is small and the printer can be a bit loud during operation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. It is perfect for my home office.
I would recommend this to a friendRated 3 out of 5 stars
Decent printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer definitely produces a high volume of prints as advertised but in the short time we've had it we've already had it jam and have technical issues twice now. Not a great printer but it does the job.
No, I would not recommend this to a friendRated 5 out of 5 stars
works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good value it workds well and has been no problems
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to another friend or family member
I would recommend this to a friendRated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer, works great easy to set up
I would recommend this to a friendRated 5 out of 5 stars
very space saving, accurate and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small footprint allows it to be placed in small place.
I would recommend this to a friendRated 5 out of 5 stars
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for all in the family. Would recommend
I would recommend this to a friend- Pros mentioned:Print quality
Rated 2 out of 5 stars
So so printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this printer is compact and uses very little ink, it prints VERY, VERY slowly. The fax is not compatible with an answering machine.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Don't like as well as the other Brother I had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem is I have to lay on the floor to send a fax, etc. Keyboard is on screen and my printer sits low in my desk so I can't really see it. Didn't think of that when I bought it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Color Prints Disappoint
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this copier and extra ink cartridges because of a very attractive price. Besides, I am happy with my Brother-brand monochrome laser printer. I was happy with the speed of b&W and color printing. I was disappointed by the washed-out (faded) appearance of color prints even with "Best" and "Color Enhancement" options selected. Compared with an HP OfficeJet Pro 8710 (on sale for $70 less than this printer!!!), there was just no competition in terms of vividness of color prints. HP wins hands-down.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had numerous problems with it. Replaced it with a Epson wf-3620. So much nicer and reliable.
No, I would not recommend this to a friendRated 3 out of 5 stars
Difficult set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult set-up and with multiple assists from Brother customer service still cannot scan using the scan button on the control panel.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent basic printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For basic B&W printing on a budget this is an ideal printer. Not speedy by any definition. Don't plan on printing high-rez color photos.
I would recommend this to a friendRated 1 out of 5 stars
Hardest printer to use, slowest I have seen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not cheap for a printer like this. It is super slow. It takes forever to print from time to time. I have multiple laptops using latest Windows 10. Quite often, I need to remove the printer and then add it back to print. Or I need to restart my laptop. Scanning to computer is not straight froward either. Printer is supposed to be a dumb appliance. I am a computer engineer and it is frustrated to find difficulty to use a simple machine. I print less than 10 pages per month. Never had this much trouble. Other family members have complaint as well.
No, I would not recommend this to a friendRated 1 out of 5 stars
Constant Problems, Unexplained Errors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 Reset multiple times a day, stopped working!
No, I would not recommend this to a friendRated 2 out of 5 stars
Quality of printing not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read many reviews before purchasing and was fairly confident this would be a good printer. However, the quality of printed pictures was fair, at best. I followed instructions on how to check quality and adjust settings, but still, I'm underwhelmed. I would NOT recommend this to a friend.
No, I would not recommend this to a friendRated 3 out of 5 stars
It is a printer, nothing spectacular!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a printer, it prints copies! Don't like the tray at all.
I would recommend this to a friendRated 3 out of 5 stars
Average printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cost of cartridge refills seems to be very expensive.
I would recommend this to a friendRated 3 out of 5 stars
pretty good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This preinter seems to do well for a wireless printer
I would recommend this to a friendRated 3 out of 5 stars
It is a decent printer but not as good as I expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent printer but not as good as I expected
I would recommend this to a friend





