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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 523 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the INKvestment MFC-J985DW Wireless All-In-One Printer's excellent print quality and ease of use, finding it easy to set up and operate. The printer's compact size is also a plus for many users. However, some customers noted that the paper tray is small and the printer can be a bit loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 523 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It is perfect for my home office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer definitely produces a high volume of prints as advertised but in the short time we've had it we've already had it jam and have technical issues twice now. Not a great printer but it does the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value it workds well and has been no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to another friend or family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer, works great easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very space saving, accurate and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small footprint allows it to be placed in small place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for all in the family. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    So so printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this printer is compact and uses very little ink, it prints VERY, VERY slowly. The fax is not compatible with an answering machine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't like as well as the other Brother I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is I have to lay on the floor to send a fax, etc. Keyboard is on screen and my printer sits low in my desk so I can't really see it. Didn't think of that when I bought it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Color Prints Disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this copier and extra ink cartridges because of a very attractive price. Besides, I am happy with my Brother-brand monochrome laser printer. I was happy with the speed of b&W and color printing. I was disappointed by the washed-out (faded) appearance of color prints even with "Best" and "Color Enhancement" options selected. Compared with an HP OfficeJet Pro 8710 (on sale for $70 less than this printer!!!), there was just no competition in terms of vividness of color prints. HP wins hands-down.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had numerous problems with it. Replaced it with a Epson wf-3620. So much nicer and reliable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult set-up and with multiple assists from Brother customer service still cannot scan using the scan button on the control panel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent basic printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For basic B&W printing on a budget this is an ideal printer. Not speedy by any definition. Don't plan on printing high-rez color photos.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hardest printer to use, slowest I have seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not cheap for a printer like this. It is super slow. It takes forever to print from time to time. I have multiple laptops using latest Windows 10. Quite often, I need to remove the printer and then add it back to print. Or I need to restart my laptop. Scanning to computer is not straight froward either. Printer is supposed to be a dumb appliance. I am a computer engineer and it is frustrated to find difficulty to use a simple machine. I print less than 10 pages per month. Never had this much trouble. Other family members have complaint as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Problems, Unexplained Errors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 Reset multiple times a day, stopped working!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality of printing not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many reviews before purchasing and was fairly confident this would be a good printer. However, the quality of printed pictures was fair, at best. I followed instructions on how to check quality and adjust settings, but still, I'm underwhelmed. I would NOT recommend this to a friend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is a printer, nothing spectacular!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a printer, it prints copies! Don't like the tray at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of cartridge refills seems to be very expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    pretty good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This preinter seems to do well for a wireless printer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is a decent printer but not as good as I expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent printer but not as good as I expected

    I would recommend this to a friend