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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 523 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the INKvestment MFC-J985DW Wireless All-In-One Printer's excellent print quality and ease of use, finding it easy to set up and operate. The printer's compact size is also a plus for many users. However, some customers noted that the paper tray is small and the printer can be a bit loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 523 reviews
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    1st Choice (over HP)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Inkvestment Brother printer (of the same model) I've purchased. I was so pleased with the performance of the first one purchased, I bought the same model for my daughter going off to school. No issues with wireless device or mobile phone printing and uses ink sparingly. Goodbye HP!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good quality for overall lower cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother XL ink cartridges seem to go much farther than similarly advertised cartridges from other brands. The quality has been quite good so far and the Brother print hardware and software is intuitive and well designed. We would recommend this brand and these particular items to those looking for printers and supplies that don't have to be replaced as often.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great All-In-One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this all-in-one printer. I wanted double sided printing, flat bed scanner, and ADF feeder. Hard to find in an inexpensive non-laser printer. This had it all and was very easy to set up. It is relatively quick and quiet. Have not had to change ink cartridges yet, but I do not print a lot. This is the perfect at home printer/scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Value Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent value printer for my home office. The cartridges last a LONG time, and the quality is solid overall.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to install and operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother printer model MFC-J985DW operates easily and efficiently. The quality of the print is superior and the speed is fast. The scan function is easy to set up, fast, with great quality and it prints or scans to the computer without fault. The printer's automatic feed copying capability is fast, accurate and quickly sets up with minimum space requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far...so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this printer for a few weeks, and since I'm a "light" printer, I'm not sure I can properly assess the economical or durability aspects just yet. What I can tell folks, is, it's a breeze to set up. Took my girlfriend and me about 30 minutes to have it unpacked, ink installed, and "paired" with all our devices (for our cell phones, we utilize the Brother printing app). Text print quality is pretty good, but I haven't printed any photos yet, so am hoping the picture printing is close to the same great quality. Since we don't print often, it's usually coming out of 'sleep mode', so it takes about 15 seconds or so to warm back up. Again, nothing we print is THAT time sensitive... All in all, I'm very pleased, and I feel like this printer is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great value for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer with all the features you need for a small business or home use. I like the lower ink replacement cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, NFC feature is convenient. Scan to phone is also simple and easy. Does everything you can ever need.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the printers I've owned worked well for a few years before problems. So being a recent purchase the jury is out. But it does seem to act reliably and I have high hopes that it continues to perform. Set up was not bad. Seemed well thought through, a good sign.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the fastest printer, but low printing costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer after reading several reviews and finding it was one of the best that had very low operating costs. So far, I am more than satisfied. I'm an occasional printer, and it does print more slowly than the "draft" setting on my old Canon Photosmart, but it's not too big, the print quality is very good, and it provides what I need without costing a lot in ink. Definitely would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the printer Easy to set up. Was printing 10 min after opening the box. The app is easy to download Quality is pretty good. Time will tell How much use I get out of the ink. Hoping it's better than the hp printers that were a nightmare with ink

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice printer. Ink is very inexpensive. Print speed is a little slow.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    One of the best printer EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best printer I've own so far. It has everything you need as a student or to put in the office. It also comes with the ink and it lasts at least six months if you're printing every day. The best part is that this printer is not that expensive compared to others out there with the same features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Wonderful printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been buying HP printers for 25 years and watching the quality steadily go down. Based on reviews for this model of Brother printer I decided to give it a try. I wish I'd have done it years ago. The ease of setting it up, the quality of the printing is way above anything I've had in many years - LOVE it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another great Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Brother printer. They average seven years of hard work before I have to replace them. Easy set up and simple to use. Lots of features that are not offered on other brands. The only negative is it has a tiny white light that blinks all the time when it’s turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer had amazing quality. This printer was able to print multiple good photos at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and use with my iPhone and Microsoft surface. Have not used the fax option yet. Printing is sharp and clear. I would recommend if you want a wireless printer that is reliable with good quality

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was pretty much a plug and play setup. Prints quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and easy to get used to. We love its scanning capabilities as it's much easier to use than our previous printer. What really attracted me to this printer was its claim to ink economy. Since we've only had it a month its too soon to tell on that aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. Super easy set up, full features, and great quality. Recommended!

    I would recommend this to a friend
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