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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 255 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the INKvestment MFC-J985DW XL Wireless All-In-One Printer. Many appreciate its compact size and the wireless functionality, finding setup to be straightforward. Positive feedback also highlights the printer's reliability and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 255 reviews
  • Rated 3 out of 5 stars

    Great ink supply, difficult install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good printer with a great 2 year ink supply.The software is a little too complex and difficult to figure out. Disappointed that it only has one sided scanning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Brother MFC-J985DW XL Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the printer works fairly well. My only 2 criticisms are the print quality is just okay (text or photos). Also, the web interface could use some improvements. For example, if I want to create a list of different email addresses I might want to scan documents to, I cannot do that ahead of time using the web interface. It looks like I have to type them one at a time through the printer itself. Based on the print quality (yes, I've made adjustments to the print quality from the printer properties on our computers), I probably would not recommend this printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Long Term Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a continuous inkjet printer before, however this printer gives you the same efficiency but in a easier way to replace the cartridges. I recommend this printer if you want to spend less for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and home and I love it I had a brother before this and used it for probably close to a half a million prints and it did great until it gave up. Also the ink is a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First brother printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had this long but seems to work great, set up was pretty straight forward. Came with lots of extra ink cartridges and they cost a lot less that HP when I need to buy more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, lots of features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry nice printer, easy to setup, works well. Wireless or direct to pc. Lots of ink all included. Duplex printing, scanning, everything you could ask for in printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, and it leaves a relatively small footprint in my home office. Still have yet to configure the WIFI feature, but it seems to be a good alternative to color LASER.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Slow printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer prints very slowly for the price. Hopefully the ink lasts as long as advertised otherwise its more like a $50 printer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Terrible ink cartridge solution

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridges drive me crazy! If the ink goes below like 25 percent you have to swap out the cartridge or you can't print anything. Then sometimes i turn on the printer and it doesnt recognize any cartridges at all. Most of the time this is just a large paper weight. When it works, its great though...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good multipurpose unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Brothers and always been satisfied. No difference with this unit, works as advertised and had no problems (photos or paper, fax or copier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and a Greatest printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best and greatest printer that I have ever had. It works beautifully and I never have had any problem with it so far, and I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer prints well, but is a bit slow compared to other printers I have purchased. Print quality appears average to good, but doesn't compare to photo printers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up was a bit complex but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being a bit of a rubix cube to get access to this machine to install ink and paper, I'm looking forward to seeing this machine work for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Descent home printer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent home printer for the money, the initial start up was straight foreword without any probles incurred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. The additional ink cartridges included and the amount of copies I will be able to make is exciting. The printing quality is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to connect to WiFi due to wrong MAC address

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't comment on the qualities of the printer since I have just set it up. However, the setup took me about 3 hours because the "Network Configuration" printed out the incorrect mac address and the mac address filtering did not work as a result. After many attempts, I notice that there was a message after setup failed that printed out a different MAC address and after using that I was finally able to get the wireless setup to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer which comes with ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer which can be wired or wireless or bluetooth. Very good picture quality and vibrant colors on the printouts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was really looking for just a scanner but they were all more then this unit so i decided to get the printer instead and have dual capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up. Works like a charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for school and needed something that would be reliable, long lasting, and easy to use. So far...so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this printer for work, I generally am just printing with black ink but have used the color a few times and seems to work fine.

    I would recommend this to a friend