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$30.79

Customer reviews

Rating 4.5 out of 5 stars with 1711 reviews

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    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,711 reviews
  • Rated 2 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Afrer replacing this new cartridge and printing four pages, "low ink" message started displaying. I contacted BestBuy's customer service but was told to contact Brother.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that you are experiencing issues with the Brother LC2013PKS cartridge pack. We have many helpful resources on our support website which may help. If the issue persists, please contact Brother Customer Service directly at https://www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    It's OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if the black came along with the other color ink. You have to buy the black cartridge separate. Black is the main one you need. Everybody get you one way or another you gonna pay!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked as they should.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem is with the printer. I do not use color very much. If the color is low, you cannot make black copies. If you have a ample supply of back ink, you cannot make black copies.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello. We are sorry that you are unhappy with your machine purchase. If you have any questions about your Genuine cartridge, please contact Brother customer service at 877-276-8437. Brother

  • Rated 2 out of 5 stars

    I needed ink to print documents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After printing the main document I needed ink for, I printed out another 8 pages and then, I was suddenly out of ink. I didn't even get 20 pages. WHAT A BUNCH of ????

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Brother

  • Rated 3 out of 5 stars

    Not long-lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridges are easily installed and the ink is bright and clean, but the cartridges are expensive and don't last that long.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed because I thought this was all I needed to replace toner. However, I still needed to purchase a separate black. I am not happy. I don’t think it’s worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink is fine, durability stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem is the depleting of the cartridge without printing in color. One day after installing, it was already reading less than full. Why waste money on the name brand product...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    packaging damage hope toner are okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just receive my merchandise today (cartridge toners) the packing that house the toner was all torn apart and so damage that I hope the toners are not damage and are usable. Look like there was/were return items. Would return them but I do not feel like going through the hassle. So, I will try them in my printer to see if there work or not. I just know that I will not be ordering toners from BestBuy anything soon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend a Brother printer to anyone. The ink does not last and you can't print in all black ink once the color cartridges run out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed because the ink did not work when put in my printer and I couldn’t find receipt to return.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that you are experiencing issues with your Brother LC2013PKS cartridge pack and we'd like to help. We have many helpful resources on our support website which should address this issue. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support Brother

  • Rated 2 out of 5 stars

    Ink is a pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink works fine, but it runs out quickly and you cannot print without ink in the cartridges. Even printing black requires ink in the color cartridges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had any problems since its doing it's job. All ink seems to be expensive so you cant hold the price against this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TERRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is minuscule and looks like it dries-up after a short time, I actually had to make two trips to Best Buy as one pack of LC201 would not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Only choice to go with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried using cheaper generic inks but found out real quick the original manufacturer product is worth the extra couple of bucks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Runs out too fast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs put after a handful of uses. Will be purchasing a new printer to avoid replacing these costly cartridges.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, we understand the ink runs out quickly. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    Printer ink review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink just doesn’t last long at all. I will look for a new printer with a different ink type setup.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more ink and will shorten the life of the ink cartridge. Brother

  • Rated 2 out of 5 stars

    Another money grab

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product but too expensive. Needs to be more print output for price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Vert poor printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item says should get average 260 printed pages. The last set we got about 45 pages and printer said out of ink. This time we will keep track and see about the so called 260 pages. One thing for sure I don't think we will buy another brothers printer. Will keep you informed of the result of the next set of ink.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for my Brother printer. Lasts for about as long as the package says.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quick assistance from best buy representative and got the correct ink needed for printer.

    I would recommend this to a friend