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Customer Ratings & Reviews

$27.29

Customer reviews

Rating 4.5 out of 5 stars with 1713 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the ink quality as a positive feature, along with the reasonable price point. Users appreciate the ease of use and overall performance of the ink cartridges. Compatibility with their printers is another aspect that customers find satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,713 reviews
  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is good enough, my printer doesn't recognize the off brands, but it still uses color even though I have it set for black and white. Very expensive when I don't even use color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink works well and has always been available at Best Buy when I need it. Easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always in stock and best price for available that day.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    My Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i find the colors are great and they do ok. My only complaint is that the ink does not last long. I would not purchase the printer again due to that. i guess you get what yo pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since computer ink is the most expensive liquid on the planet, I don't have a great love for it. My Brother printer won't work unless all the colors are full. I hate that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wrong print cartridge for my brother color printer. I opened the box, and then realized I had purchased the wrong cartridges. I never opened the print cartridge packages. When I went to return the box the next day, one service representative was about to refund me when another representative came over and told me that I could not return the box since I had opened it. This was not only contradictory behavior, but utterly anti costumer satisfaction since I had done NOTHING to the print cartridges and the box was undamaged, if opened at the top. I was sooooo disgusted with Best Buy that I determined never to buy anything there again. How is it possible to be unable to return print cartridges that are unopen and the next day!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor packaging/shipping and item was damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged. Was shipped in a brown paper non-padded envelope. Had to return. Will not order these from Best Buy again due to the lack of proper shipping material and packaging used.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK - A bit expense and short life ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is ok unfortunately it expires. I believe this is based Lon dates and not usage. thus, Buying a new economic print might be just as economically feasible .....other than that it does the job

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I wish the ink would last longer, (I know there’s a high yield version) it is always reliable, documents always print out clear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink cartridges are junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work and I had to call brother and they sent me a new one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inkless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this is how the cartridges are sold but after installing the blue registered full. The yellow and red only registered half full. Don't know if this is normal but didn't seem right.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The ink cartridges don't last long.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if I am not printing the cartridges will look like their full. I try shaking them and I still get a message to change cartridge. LC201, 202, 203 & BLACK

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello DeeDee, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please let us know by Email or Live Chat if you have any additional questions. https://www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink has a good life & has a decent price. The color is very good. This is one of the better printers I have had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice color but short lived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cartridges give a nice crisp image but the ink dissipates very fast. I wasn't printing large color items but they run out very quickly. Get the XL version if you go with this series.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    printer ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cost is excessive. I've paid more for ink than the printer cost. runs dry far too soon. However, I was quite pleased with the fellow who helped me find it.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi Jim, I understand you are having a problem with the printer ink. We will be glad to help. Please contact us by Email or Live Chat for assistance. https://www.brother-usa.com/brother-support Brother

  • Rated 3 out of 5 stars

    Printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this printer cartridges and it does the job. The only down side is it runs out of ink quickly. Especially the color ink.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      I am glad that you are happy with our Brother printer. I am sorry to hear that ink cartridges are running out very quickly. Your printer is designed to stop all printing operations when any of the ink cartridges are have reached their end-of-life. This is to ensure the life of the printhead and to maintain premium print quality. Some ink from all the ink cartridges is used in periodic cleaning cycles. This helps to prevent issues such as printhead clogs and poor print quality. Brother

  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink is good and suppose to have a decent last. It's decent but depending on how much you print can be good or not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure problem with the Ink or the printer, i purchased this to replace only Yellow cartridge but after replace Yellow, found message to replace other color inks too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 3 out of 5 stars

    Runs out fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall quality of the print but what I don’t like is that it runs out way too fast. As soon as you can get used to using this cartridge, you will need to change it. I also tried to change only the black and not the color ink, which was practically brand new, but the primer wouldn’t work until I had to change ALL the colors, which of course is more money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink ran out very quickly. I had ink for months using my HP printer. This one ran out after printing very few documents.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello Tom,
      We understand you are frustrated with the ink yield. We have many helpful resources on our support website which may help. If you continue to have an issue, please reach out to us directly. Brother