Customer Ratings & Reviews
- Model:
- LC-2013PKS
- |
- SKU:
- 7471016
Customer reviews
Rating 4.5 out of 5 stars with 1713 reviews
(1,713 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the ink quality as a positive feature, along with the reasonable price point. Users appreciate the ease of use and overall performance of the ink cartridges. Compatibility with their printers is another aspect that customers find satisfactory.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints nice but ink doesn't seem to last that long.
No, I would not recommend this to a friendRated 2 out of 5 stars
Expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am upset as I didn't make any color copies and the ink dried up . The printer will not work of any of the color s are empty. To replace all the ink was almost as much as the whole printer cost me.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, I know this is frustrating. I'd like to help with the ink cartridges running out so quickly. The link below will explain.
https://help.brother-usa.com/app/answers/detail/a_id/85378
Brother machines exceptionally can operate in a B&W Print Only (black and white) mode when one or more color ink cartridges are empty. I hope this if helpful.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj460dw_us&faqid=faq00002461_006
Rated 2 out of 5 stars
They don't last long!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ink runs out so fast! And the ink level sometimes even drops as soon as I install the cartridge. I don't know if it's the printer, or the cartridges, but I don't print very often, rarely in color, and I go through ink like crazy!
No, I would not recommend this to a friendRated 2 out of 5 stars
?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Afrer replacing this new cartridge and printing four pages, "low ink" message started displaying. I contacted BestBuy's customer service but was told to contact Brother.
I would recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that you are experiencing issues with the Brother LC2013PKS cartridge pack. We have many helpful resources on our support website which may help. If the issue persists, please contact Brother Customer Service directly at https://www.brother-usa.com/brother-support
Rated 2 out of 5 stars
It's OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be better if the black came along with the other color ink. You have to buy the black cartridge separate. Black is the main one you need. Everybody get you one way or another you gonna pay!
No, I would not recommend this to a friendRated 2 out of 5 stars
Worked as they should.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My problem is with the printer. I do not use color very much. If the color is low, you cannot make black copies. If you have a ample supply of back ink, you cannot make black copies.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hello. We are sorry that you are unhappy with your machine purchase. If you have any questions about your Genuine cartridge, please contact Brother customer service at 877-276-8437.
Rated 2 out of 5 stars
I needed ink to print documents
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After printing the main document I needed ink for, I printed out another 8 pages and then, I was suddenly out of ink. I didn't even get 20 pages. WHAT A BUNCH of ????
No, I would not recommend this to a friendBrand response from Brother
Posted .Hello, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.
- Pros mentioned:Ink quality
Rated 3 out of 5 stars
Not long-lasting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cartridges are easily installed and the ink is bright and clean, but the cartridges are expensive and don't last that long.
I would recommend this to a friend Rated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed because I thought this was all I needed to replace toner. However, I still needed to purchase a separate black. I am not happy. I don’t think it’s worth it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ink is fine, durability stinks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My problem is the depleting of the cartridge without printing in color. One day after installing, it was already reading less than full. Why waste money on the name brand product...
No, I would not recommend this to a friendRated 1 out of 5 stars
packaging damage hope toner are okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just receive my merchandise today (cartridge toners) the packing that house the toner was all torn apart and so damage that I hope the toners are not damage and are usable. Look like there was/were return items. Would return them but I do not feel like going through the hassle. So, I will try them in my printer to see if there work or not. I just know that I will not be ordering toners from BestBuy anything soon.
No, I would not recommend this to a friendRated 2 out of 5 stars
Does not last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend a Brother printer to anyone. The ink does not last and you can't print in all black ink once the color cartridges run out.
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed because the ink did not work when put in my printer and I couldn’t find receipt to return.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that you are experiencing issues with your Brother LC2013PKS cartridge pack and we'd like to help. We have many helpful resources on our support website which should address this issue. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support
Rated 2 out of 5 stars
Ink is a pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink works fine, but it runs out quickly and you cannot print without ink in the cartridges. Even printing black requires ink in the color cartridges.
No, I would not recommend this to a friendRated 5 out of 5 stars
Decent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've not had any problems since its doing it's job. All ink seems to be expensive so you cant hold the price against this product.
I would recommend this to a friendRated 2 out of 5 stars
TERRIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink is minuscule and looks like it dries-up after a short time, I actually had to make two trips to Best Buy as one pack of LC201 would not work.
No, I would not recommend this to a friendRated 5 out of 5 stars
Only choice to go with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using cheaper generic inks but found out real quick the original manufacturer product is worth the extra couple of bucks
I would recommend this to a friendRated 2 out of 5 stars
Runs out too fast
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs put after a handful of uses. Will be purchasing a new printer to avoid replacing these costly cartridges.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, we understand the ink runs out quickly. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support
Rated 2 out of 5 stars
Printer ink review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink just doesn’t last long at all. I will look for a new printer with a different ink type setup.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hello, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more ink and will shorten the life of the ink cartridge.
Rated 1 out of 5 stars
Vert poor printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item says should get average 260 printed pages. The last set we got about 45 pages and printer said out of ink. This time we will keep track and see about the so called 260 pages. One thing for sure I don't think we will buy another brothers printer. Will keep you informed of the result of the next set of ink.
No, I would not recommend this to a friend


