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Customer Ratings & Reviews

$27.29

Customer reviews

Rating 4.5 out of 5 stars with 1713 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the ink quality as a positive feature, along with the reasonable price point. Users appreciate the ease of use and overall performance of the ink cartridges. Compatibility with their printers is another aspect that customers find satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,713 reviews
  • Rated 2 out of 5 stars

    Another money grab

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product but too expensive. Needs to be more print output for price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for my Brother printer. Lasts for about as long as the package says.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quick assistance from best buy representative and got the correct ink needed for printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use brother printers. And I only buy the ink from BestBuy...thanks for keeping it stocked

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don`t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this product because the ink dont last even a week if I print a few sheets a day, even on a economy mode.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    INK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad we have a Best Buy close to our house its a great store and always great buys

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    brother ink

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink does not last long enough. Too expensive a product I would not recommend .

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, I understand the ink runs out quickly. I have included a link below to explain why this may be happening.
      https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj485dw_us_as&faqid=faq00002475_001 Brother

  • Rated 5 out of 5 stars

    Brother Printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Brother printers and really love the fact that you buy individual ink colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and convenient that the store sales an ink for a printing machine also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brother Ink and Printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased brother ink and i have not been able to print a whole page due to the print heads getting dirty. So I had to clean them and now I am completely out of ink once again. I would advise against purchasing brother products altogether. The ink is sub-par and the printer is a joke. Not to mention the ink is VERY hard to find.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No longer applicable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the fact that the printer no longer works, we purchased another printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thank you for taking the time to review our Brother ink and printer. Your feedback is very important to help us improve our product. Despite the printer not working well for you, I do hope that in the future you'll allow us the opportunity to make things right and provide you with a more seamless experience, as it should have been from the get-go. If you ever need to reach out to us, please don't hesitate: https://www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    ink not full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these and put them in my printer. I had not printed anything in color with the last group, but they were still all empty. I put in the new ones, and according to the ink volumes, the new ones only measured between half and 3/4 full. However, I don't know how to avoid this when buying the ink that your printer requires.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor ink quantity. Claims to print over 200 pages but does not last that long.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thank you for taking the time to review our Brother LC2013PKS cartridges. Your feedback is very important to help us improve our product. We would like to help with the issue and ask that you please reach out to our customer support via chat, email, or phone by using the following URL so we can continue to assist you. Brother does offer FREE support for the life of this machine: 1-877-BROTHER (877-276-8437) Available Monday -Friday 9AM – 9PM EST
      https://www.brother-usa.com/brother-support

  • Rated 1 out of 5 stars

    Using recommended ink, wouldn't work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only needed the yellow at this time. Even though this was the correct ink for my printer, it did not work. Was not compatible. Tried a number of times with no success. Not happy!

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother LC2013PK Ink. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    Don’t last long

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy this color packs even I never print the color printing.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      You may need to replace the color cartridges even if you are not printing in color. I have included a link that will explain in detail why this may occur.
      https://help.brother-usa.com/app/answers/detail/a_id/149472/p/8832/kw/color%20cartridge
      Please let us know if we can be any of further assistance. https://www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    wrong ink and would not take return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the best buy online program to pick ink replacement cartages at work and when I got home to install ink it did not fit.. obviously wrong ink and drove back to store and they would not take the return. I must have done something wrong when choosing my printer but did not pierce the seal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge doesn't last long. It runs out faster than any others I've used.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just doesn't seem to last very long for printer says out before it may be out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never dry quickly. Better to buy an XL to save more

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only ink that fits my printer and it doesn't last very long.

    No, I would not recommend this to a friend