Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$29.98

Customer reviews

Rating 4.6 out of 5 stars with 832 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 832 reviews
  • Rated 3 out of 5 stars

    Ink for Printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ink. Seems to run out quickly but is much cheaper than most other brands.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ill informed customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee told me that this cartridge replaced LC3033 so I ordered it. When I opened and tried to install found out too small. Tried returning it and mgr said they no longer carried the cartridge for my printer and that I should try buying a new printer because they were inexpensive Try telling that to a senior on a fixed income. Nothing wrong with the printer I have

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink dries out early!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink dries up too quickly if you don’t use everyday. I once/twice every three months

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, We see you are experiencing an issue with the ink cartridges drying up. We will be happy to assist you. Below is a FAQ that will help. https://help.brother-usa.com/app/answers/detail/a_id/145338

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
      https://www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    Would not recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink does not last very long. There is no warning when it is about to stop working as previous computer/ink products. I have to pay shipping because I can no longer count on it being in stock where I purchased the computer and printer. It seems there is often a slight problem of staining with the red.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I understand that your having issues with the ink not lasting very long and that you have staining issues with the Brother Magenta ink cartridge. We believe to have steps that should. Please feel free to contact us via chat, email or phone by using the link below:

      https://www.brother-usa.com/brother-support Brother

  • Rated 3 out of 5 stars

    Overpriced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product but it is way over priced. Not recommened.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy the brother printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced. . .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    See

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay for the price, definitely better if you were to spare it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cartridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to Add the Black cartridge or make a 4 pack ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black cartridge not fll

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black cartridge does not show it as full on the printer screen

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, we understand the black ink cartridge does not show full. If you are not using Genuine Brother ink, the Brother machine may not detect the ink volume. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website:
      https://www.brother-usa.com/supplies/ink-and-toner/security

      If you have any questions about your Genuine cartridge, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support Brother

  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average quality but I notice that It last very little.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, the stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Brother

  • Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only printed a couple of small things, maybe 5 pages and the yellow cartridge was flashing empty and needed to be replace. I do believe the yellow wasn't full to begin with. I had to buy another yellow one because I can't print without it.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, We can understand your disappointment with ink cartridge running out quickly. Click the link below for some reasons the ink cartridge would run out so quickly.
      https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj497dw_us_eu&faqid=faq00002475_001

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
      https://www.brother-usa.com/brother-support Brother

  • Rated 3 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Unfortunately the ink Doesn't last long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink short lasting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge is way to expensive for the time and money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not cost effective

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these cartridges run out so fast! I don't even use the color option on my printer, only black and white, but I don't understand why the color ink runs out.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand your Brother LC30133PKS ink cartridges did not last long. One factor that will affect your color ink consumption is the cleaning cycle of the machine. The machine is designed to automatically flush and clean all of the ink jet nozzles on a programmed schedule. During the cleaning process, the machine draws out a small amount of ink to remove air bubbles from the cartridge and to remove dust and dried ink from the ink nozzles and channels. This not only ensures premium print quality but also ensures the life of the print head. Because of the ink jet technology, this process is common to all ink jet machines. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Low Ink out the box!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these back in July of 2022 and had them for a backup when my other cartridges ran out. They finally ran out Oct 20, 2022 and I installed these straight out tnn e box. They didn't work so I ran and injector cleaner once on my printer and then got message stating the yellow was completely empty and other 2 colors were almost empty also. Will not buy these again even though they are the original cartridges for my printer!!!

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing issues with your Brother LC30113PKS ink cartridges. We'd like to help. During the cleaning process, the machine draws out a small amount of ink to remove air bubbles from the cartridge and to remove dust and dried ink from the ink nozzles and channels. This not only ensures premium print quality but also ensures the life of the print head. Because of the ink jet technology, this process is common to all ink jet machines. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    Ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer uses more of one color than another. I prefer to buy colors separately rather than the 3 pack variety.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for years now !! The 3 packs are more convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive ink cartridges

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is of the print ink, not Best Buy. I was in need of a blue (cyan) cartridge but could not find it anywhere in store or on the web. So I had to order this 3 cartridge box. What I am finding from this and a high-yield black, is that there is not enough ink to meet the 200 and 400 sheet promise. I've printed only a few pages and the opening screen shows significant loss of ink. The ink is way too expensive for what is provided.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.

      Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website:  https://www.brother-usa.com/supplies/ink-and-toner/security

      If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support. Brother

  • Rated 5 out of 5 stars

    printing again

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these packs work great just wish they lasted a little longer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is too expensive and it doesn’t last as long as it’s supposed to. I like the printer but I may need to go a different route due to ink costs.

    No, I would not recommend this to a friend