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Customer Ratings & Reviews

Your price for this item is $17.28

Customer reviews

Rating 4.6 out of 5 stars with 558 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the LC3011BKS Standard-Yield Ink Cartridge for its great ink quality and ease of use, with users finding it simple to replace and unpackage. Many appreciate its overall performance, noting it does exactly what they need, and find the price to be reasonable. However, a few customers have mentioned that the page yield is less than advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 558 reviews
  • Rated 3 out of 5 stars

    Black printer ink

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate how I don’t get many uses out of the cartridge before it tells me that the ink is low. Plus, every time I go in to purchase it, there’s only 1 left!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    About a box of printer toner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a fine box of printer toner, perhaps as average a box of printer toner as any I've ever encountered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink didn't last long. Would not purchase again. Sorry

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand your Brother LC3011BKS cartridge did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more ink and will shorten the life of the ink cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason or the 1 star is that I bought the wrong cartridge and can't use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap item,great,easy to install,recommend to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink gets over in no time . Even if you don’t use one or the other type both gets over .

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, the stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service at https://www.brother-usa.com/brother-support. Brother

  • Rated 3 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product but it is way over priced. Not recommened.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    shelf product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    each time i go in for a cartridge there is only ONE on the shelf.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cartridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer cartridge little on the expensive side but need it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridge doesn't last long. I am not for sure if it's the new printer or the cartridge. However, prior cartridges did not empty nearly as fast. I know I will look at buying other brands in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I bougth this ink because is Best Buy but my printer shoe me a message " please buy originals"; in conclusion, I can't use it. The ink is full but the printer display a message "your ink is empty". If you don't buy in the Brother website the printer doesn't work. My money in the trash.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is too expensive and it doesn’t last as long as it’s supposed to. I like the printer but I may need to go a different route due to ink costs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gets over fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink does not last long barely gets to a 100 pages

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Seems less than average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to other black inks and the colored version of this ink, it seems like very low yield, I replace these a bit too frequently.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe a bad batch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink was immediately installed. Cartridges were dry

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing issues with your Brother LC3011BK cartridge not working. We'd like to help. Please contact the Brother USA support team at: https://brother-usa.com/support Brother

  • Rated 1 out of 5 stars

    With each firmware upgrade I cannot get my Brother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left to get groceries and it had printed nothing but smudges of 54 pages. The printer and the 1/3 ink left is sitting outside on my deck to go to the dump next week. I have bought a lot of this ink but it fails because the cartridges are not truly full or the printer is just awful. Tired of wasting my life hours trying to get Best Buy or Brothers support in any way.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, Oh no! That's not what we like to hear. We can understand your frustration and we are sorry to hear that your experience has not been favorable so far. We'd like to help.
      https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj497dw_us_eu&faqid=faq00000259_031

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
      https://www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    No worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive,and no actually really durable overall

    No, I would not recommend this to a friend
  • Cons mentioned:
    Page yield

    Rated 1 out of 5 stars

    quickly finishes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    maximum 50 pages it will be enough only, so quickly finishes

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, the stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Brother

  • Rated 5 out of 5 stars

    Haven’t used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an extra just in case the supplied pack with printer purchase goes fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used my printer to print taxes and it was already out of ink. So maybe 25 pages worth

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi Mike, I understand the yield is not what you expected from your ink cartridges. I'd like to help. Below is a link to a FAQ that will explain the reason for this.
      https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj497dw_us_eu&faqid=faq00002475_001 Brother