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Customer Ratings & Reviews

$17.99

Customer reviews

Rating 4.6 out of 5 stars with 565 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the ink quality and ease of use of the LC3011BKS Standard-Yield Ink Cartridge. Many find the product to be a good value for the price, offering reliable overall performance and compatibility. Installation is also reported to be simple and straightforward. However, some customers have noted that the actual page yield may not align with the advertised amount.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 565 reviews
  • Rated 3 out of 5 stars

    Doesn't last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use this ink for my printer but when my printer goes, I am changing brands because their ink does not last very long. The printer wasn't very expensive but the ink replacement will end up costing you a lot more.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, We are sorry that you are unhappy with your cartridge purchase. Brother strongly recommends that customers use only Brother Genuine cartridges for optimal results. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty may not apply to any problem that is caused by the use of third-party supplies. If you have purchased a compatible cartridge and have any questions, please contact the seller. If you have any questions about your Genuine cartridge, please contact Brother customer service at 877-276-8437. Brother

  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Alot of Bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great ink for your money Also it lasts a very long time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Color Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I Prefer machines that didn’t take multiple cartridges because when one runs out you’re stuck. It keeps you buying Individual color ink cartridges.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it should. Wish it would last longer. I use more ink doing updates/cleaning than printing. New ink is as much as a new printer. I think gold is cheaper than printer ink.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, Your Brother machine will perform maintenance purges of the print head at regular intervals. The cleaning is to ensure consistent print quality and prevent damage to the print head. These purges remove any air or debris that may have gotten into the print head manifold. Your machine will use the minimum amount of ink necessary to perform this operation. If the time setting on the machine isn't correct, the cleaning will be performed at an unexpected time. Please make sure the time is set correctly on your machine. Here is a FAQ with additional information. https://help.brother-usa.com/app/answers/detail/a_id/85399?R3ModelID=MFCJ491DW Brother

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Needed it, got it, installed it and it worked.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ink cartridges. Needed it, got it, installed it and it worked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer was thirsty.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and related items to replace my cartridges. It literally only printed the test pages and for some reason, I'm unable to continue printing.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that your experience with the Brother LC3011BK ink cartridge has not been favorable so far. If the problem persist, please contact Brother Customer Service directly at https://www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    The color is not working properly. I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is terrible. The only reason I have given it a fair rating is because the black works fine. The color only works faintly and the blue not at all. The only way I can print anything at all is to make sure it is on black and white. And then sometimes the part that is color comes out yellow. I really regret buying this printer. I have only had the printer 17 months so I can’t buy another right now. I will never buy another multi-purpose printer until they have improved.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi Edgar, I understand you are experiencing print quality issues with LC3011BKS. We have a lot of helpful steps at www.brother.com that may help. If you continue to experience the same issue, please contact us directly. https://www.brother-usa.com/contact-us Brother

  • Rated 3 out of 5 stars

    Black printer ink

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate how I don’t get many uses out of the cartridge before it tells me that the ink is low. Plus, every time I go in to purchase it, there’s only 1 left!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    About a box of printer toner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a fine box of printer toner, perhaps as average a box of printer toner as any I've ever encountered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink didn't last long. Would not purchase again. Sorry

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand your Brother LC3011BKS cartridge did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more ink and will shorten the life of the ink cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap item,great,easy to install,recommend to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink gets over in no time . Even if you don’t use one or the other type both gets over .

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, the stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service at https://www.brother-usa.com/brother-support. Brother

  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason or the 1 star is that I bought the wrong cartridge and can't use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    shelf product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    each time i go in for a cartridge there is only ONE on the shelf.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product but it is way over priced. Not recommened.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cartridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer cartridge little on the expensive side but need it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridge doesn't last long. I am not for sure if it's the new printer or the cartridge. However, prior cartridges did not empty nearly as fast. I know I will look at buying other brands in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I bougth this ink because is Best Buy but my printer shoe me a message " please buy originals"; in conclusion, I can't use it. The ink is full but the printer display a message "your ink is empty". If you don't buy in the Brother website the printer doesn't work. My money in the trash.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is too expensive and it doesn’t last as long as it’s supposed to. I like the printer but I may need to go a different route due to ink costs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gets over fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink does not last long barely gets to a 100 pages

    No, I would not recommend this to a friend