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Customer Ratings & Reviews

Your price for this item is $17.28

Customer reviews

Rating 4.6 out of 5 stars with 558 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the LC3011BKS Standard-Yield Ink Cartridge for its great ink quality and ease of use, with users finding it simple to replace and unpackage. Many appreciate its overall performance, noting it does exactly what they need, and find the price to be reasonable. However, a few customers have mentioned that the page yield is less than advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-558 of 558 reviews
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink doesn't last long and sometimes you need to clean the heads which uses a lot of ink

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this and it ran copies for about 10 minutes -- then copies came out blank. i took cartridge out, examine it, shook it and put it back in - still does not work. Because of the COVID 19 I cannot come to the store to replace it nor can i send it back because my printer ink does not work in order to print the return receipt/label.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, We are sorry that you are unhappy with your cartridge purchase. I have included a link below to explain why the ink may have ran out quickly.
      https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj497dw_us_eu&faqid=faq00002475_001

      If you have any questions about your Genuine cartridge, please contact our customer support team via Email or Live Chat:
      https://help.brother-usa.com/app/ask/p/9290 Brother

  • Rated 2 out of 5 stars

    Printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with print out taken with this black color printout.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t print again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as needed allowing me to print once again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beaten then delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived like it got dropped on the highway smh shameful .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats to like? The cartridge doesn't last long enough.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thank you for taking the time to review our Brother LC30111BKS ink . Your feedback is very important to help us improve our product. We would like to help with the issue and ask that you please reach out to our customer support via chat, email, or phone by using the following URL so we can continue to assist you with other settings for your printer to help preserve ink usage. Brother does offer FREE support for the life of this machine: https://www.brother-usa.com/brother-support

  • Rated 1 out of 5 stars

    zero website service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not good this part, very dirty ink no quality. Its bad

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother LC3011BKS Ink. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support. Brother

  • Rated 1 out of 5 stars

    Sitting too long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink did not last long I think it was sitting on Best buy shelves too long it dried out it was horrible not worth my money

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand your Brother LC3011BKS cartridge did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more ink and will shorten the life of the ink cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Very poor and faded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink could not even print 2 pages it was so fade

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing light print issues with your Brother machine. This is most likely related to the printhead nozzles on the machine being clogged and not by the ink cartridges. We have troubleshooting steps available for this issue. Go to our website, click Contact, and then click Support Center. Enter your model number to display information and FAQs for your product. Search for “Missing Color” in the FAQ section. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Runs out too soon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink ran out only after a few pages. Too expensive for such little yield.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more ink and will shorten the life of the ink cartridge. Brother

  • Rated 1 out of 5 stars

    Low yield

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item ran out after printing 10 pages. Same with the color cartridge

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more ink and will shorten the life of the ink cartridge. Brother

  • Rated 1 out of 5 stars

    Inkspill

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink spilled everywhere it was a total waste. I

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry that you experienced leaking ink issues with your Brother cartridge and we understand your frustration. Please know that ink cartridges come with a 90 days warranty period. If the ink cartridges are still under warranty, please contact customer service for assistance. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Worst experience ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pickup was horrible. Still don’t have my order

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's annoying function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer won't let you print ANYTHING if any of the ink is out... no matter if it's just color or black.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello TayD. I know not being able to print if one of the cartridges are empty can be a pain. This is however the feature of the printer to protect the print heads from poor or missing prints. If there's anything else we can help you with, please don't hesitate to contact us for support. Brother

  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably use my printer to print 500-1000 pages a week and they usually last 2 weeks so good quality

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fits and works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and good value and was in stock at store

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Worked like a charm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed. Printing like a dream :3 thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they could make the cartridges last a little bit longer. Why 50 characters minimum?

    I would recommend this to a friend