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Customer Ratings & Reviews

$171.18

Customer reviews

Rating 4.4 out of 5 stars with 1695 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,695 reviews
  • Rated 5 out of 5 stars

    Very nice and easy to set up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and a great price and great performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better speed and print quality than my older printer. Easy setup and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good budget printer. No complaints. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use, very fast printing. I have 2 of the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.easy to use, the printer make clear copies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy set up.print quality is superb. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prints well and does everything we need while being relatively easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small in size and works great for a small family. Easy to install and operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this does it all machine, the ink is bit difficult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I highly recommend this printer for the value!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brother MFC-J1010DW eats ink even while idle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer 10 months ago. I started getting error messages saying my yellow ink was low when I almost exclusively print B&W. I have used nearly no yellow ink. Customer service told me the printer uses ink during maintenance, even when it is idle. The error message pops up every few seconds and obstructs my view of the screen. Customer service told me there was no way to stop the pop-up error message without replacing the low ink cartridge. Also, there is no way to test that the ink level reader. No way to tell if replacing the ink cartridge would truly correct the problem. But, I was told I could still print B&W. When I followed the chat agent's directions, it would not print in B&W. I want to send a written complaint to someone who would read it; the chat agent told me the only way to write a complaint was to write on the survey that popped up after out chat. Before the chat ended, and while I was still writing, the chat agent ended the chat. The fact that the printer does not print unless all ink cartridges are inserted and have useable ink, it uses ink even when idle, it does not even print in B&W when a color ink cartridge is low, the information I was given was wrong, the problems explained above were not in the product information, there is no way to register a complaint other than the online survey after the chat and the chat agent ended the chat before I was finished prompted me to write this review and give the printer 2 stars. The only redeeming qualities are that if you have all of the cartridge holders holding Brother ink cartridges and the ink cartridges are read as having adequate ink, you can print. If all of those conditions are not met, it will not print.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer was priced right and so far works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing printer. Easy to set up and use with app. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh Brother a great little all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East set up…great quality…great speed…a great printer for the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really expensive and it was delivered Very Quickly. Installation was almost no effort, and it Just Works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Brother stuff. Easy to use and good print quality for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solution for a compact space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer easy to set up and prints with amazing quality for such a low price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, but alot of work to switch between phones,living in the country we use mobile data as our wifi, cant figure out why it wont print with just using the cord between printer and computer

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Excelent products

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and resistant, very easy to use and above all it does not get stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brothers printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. I would recommend to anyone interested

    I would recommend this to a friend