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Customer Ratings & Reviews

$171.18

Customer reviews

Rating 4.4 out of 5 stars with 1696 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,696 reviews
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a upgrade from my old brother printer. This one is just as easy and better. Previous ine was about 10 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints the BEST!! Would by this product again. My friend also bought one loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little printer for the price. However, does not have all the capabilities i was looking for. The description states its two sided printing. However it is not capable of copying and scanning two side to two sided from the feeder tray. You have to manually scan the two sides using the the glass. This is very inconvenient when trying to print 2 sided documents in a hurry. Overall it was easy to set up and if you only need to print small jobs and one sided documents this printer is the qay to go.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't used it a ton, but so far so good. It replaced a similar one that stopped recognizing full ink cartridges, saying they were empty. I hope this doesn't suffer the same fate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, you cant go wrong with this one. Its the best, at this price, nothing close.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not blown away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very slow to print. Literally takes 10 minutes to print a photo. Was not easy to set up. Took 3 hours to get it to connect to my wifi. Finally, I got it to connect. The quality of the finished product is very good. Ink lasts a long time, despite some of the other reviews which said it ran out quickly. They are either drama queens or they were high. I would consider buying it again based on the price which was good.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing slow printing issues with your Brother MFCJ1010DW machine. We'd like to help. Below is a FAQ that may help you with this issue:

      https://help.brother-usa.com/app/answers/detail/a_id/182439

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Good printer for $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer price matched was great value. It performs satisfactorily to my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad, little printer! Setting up is straightforward and has what I need for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh Brother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never gone wrong with brother. Best printer at this price point I've ever owned. It is extremely responsive. It prints very nicely. It doesn't force me into proprietary ink with chips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what you need it too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need it for in my home office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother MFC-J1010DW Wireless Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was simple to install and use. Excellent functionality. It does everything that I can imagine needing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Front panel control buttons confusing at first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good machine for all your needs, clear and beautiful print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little workhorse that gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - quick and easy to connect, and I love the ADF for multi-page scans or copies. No issue printing envelopes, something that caused me great angst with my former HP that recently died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard working little printer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little printer! Had the older model which lasted for years and now using this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of Money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this printer for 10 months now, the ink cartridges that came with it were great. Set up with wireless connection was easy, but typing the password on the tiny screen is a challenge. It prints well and fast. So 2 stars for that. I’ve only changed the CY and B, so far since then. My issues are: 1. The paper feeder can be cumbersome to get in and out especially when I have to print back to back. I have to manually feed the paper for this. 2. There is no feature for paper custom size. I sometimes print in papers that are not usually common. My previous Epson had this feature and I didn’t realize that this Brother printer don’t support that feature. 3. The INK!!! can be so difficult to find… wherever!!! either at Brother’s website, BestBuy or Amazon. I have been waiting for a restock on the black ink for 2 months. And here I am, left with a good printer without the black ink. But what is a good printer without it?!?! And the ine and only seller in Amazon are selling the black ink twice the regular MSRP. ☹️ Which I would rather use my money for a new printer. I don’t really recommend this printer if you are going to use it more often because you will just be frustrated with it not having inks in stock. I am planning to look for another brand of printer soon.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the black ink for your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.

      Unfortunately, the black ink for your Brother MFCJ1010DW is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.

      Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.

      https://www.brother-usa.com/products/LC401BKS

      Thank you for being a Brother customer. We appreciate your business. For the other issues please called us to better assist you Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support. Brother

  • Rated 5 out of 5 stars

    Brother ink jet air printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I do a two page Christmas letter every year and this printer was easier to set up and figure out paper input to get double sided. It does make a lot of noise compared to my old one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I’ve been able to print things for my circuit and create print and cut projects! So usefully for everyday school/work necessities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for home printing. Easy to operate..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice economy printer. Easy to setup and operate.

    I would recommend this to a friend