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Customer Ratings & Reviews

$171.18

Customer reviews

Rating 4.4 out of 5 stars with 1696 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,696 reviews
  • Rated 4 out of 5 stars

    Quality Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Printer for small home use, Quality of the print and speed are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool. Complex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit complicated at first. Still learning. Very nice machine. Replacing a still working HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple yet durable looks nice , will buy again , recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trqo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great price and very reliable. I don't regret buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple and easy to useD. This is my second time buying one. I needed a new one for my office. Great price and do the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Print Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Very easy setup and connection to wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this new printer. Very easy set up to print from both phone and computers. Scanning very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with a Brother!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small form factor, easy installation, working flawlessly on WiFi. It really exceeded my expectations. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap nice works well what more can you ask from a printer it was easy to set up and hasnt given me any troubles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great my granddaughter use it for her classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr James Nash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer offers everything that I need for home office the gentleman that helped us in the store was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bought hp printers and this is a good replacement since I've been having issues with hp.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works. Print and scanner quality is good. But I like my old HP printer better. Cant figure out how to print from my phone. The multipage scanner also is only one sided. Wish i did better research befor purchasing otherwise i would have went with a different printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Below are 2 answer links for unable to print from phone. one is for android and the other for apple.

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32304210004/workspaceContext/workspace/processedPrint/Answer/178477

      Answer Link:https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32304210004/workspaceContext/workspace/processedPrint/Answer/178479

      If you need more assistance, we would be glad to help you. Our Brother customer service team is available to assist you at www.brother-usa.com/brother-support. Brother

  • Rated 5 out of 5 stars

    Very good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great for my home office. If i change to another printer it will be a lazer jet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the printer. Easy to use. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever used. Easy set up Made my life so much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Color Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Had a bit of trouble scanning and emailing directly from the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good printer got it on sale cant beat the price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative reviewed several options. Helpful in me selecting the best printer for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and budget friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt to expensive. Works as described. I purchased as a remote location use as I always have had good luck with brother products. I have 2 of there laser printers and a scanning machine and all work great. Also the ink isnt to spendy os also the reason I go with brother products.

    I would recommend this to a friend