Customer Ratings & Reviews

This Brother MFC-J1010DW is a excellent, Printer,scanner, and Fax Machine!

This printer does what it's supposed to and for the price you can't beat. However the reason I gave it four stars instead of five is because the print time can be very long depending on what you're printing.

I really love this printer, really a whole lot! I had my last one a year an a mont, I wish I would have purchased this one sooner. The only thing I say is negative is getting the ink for it. But I really love this printer.

Did not print duplex on card stock. This was not mentioned in literature. When scanning to file, it makes separate pdf file for each page

Great printer... My wife had no problem setting it up and connecting to Wifi.

It works and is for education anyways. Kids use it. Mom’s attending night school

Best printer we’ve ever had, until we bought the 6200 anyway. The only thing all printers do that is frustrating is to do a deep sleep and require a restart every single day to be able to be used.

I've been searching for a printer that is easy to use and reliable for someone who doesn't need to print very often, but still needs access to a printer. This printer is not that. From the very first step this printer had issues even being set up. First, when loading the paper, the printer wouldn't actually accept the paper until the print rollers were cleaned. Why these needed to be cleaned from the factory I don't know, but they did. After that, the printer accepted paper just fine and ran a print test. When it came time to align the print heads, it printed an alignment sheet and told me to place it on the scan glass with the black circle in the upper left corner. So I did, and then it said it couldn't auto-adjust and to ensure the black circle was in the upper-left corner. Here's the thing: even though I made sure several times that the circle was in the correct corner, letter paper was selected, and the paper was lined up with the arrows on the scan glass, it just wouldn't work. Powering off by the button was disabled for some reason, so I unplugged and then rebooted and the issue persisted. Come to find out, the issue is due to an auto-crop setting that requires a third party Windows app to disable. At this point I repackaged it and am going to return this for a refund. There's no reason for the set-up process to be as difficult as it is.

I'm very satisfied with my order. There was an incident where the ink wasn't printing properly. Using the cleaning feature didn't solve the problem. I ended up conducting a Print Test, and that solved the issue.

Very professional and so responsable personal, Greta service

Great printer, but I'm having a hard time finding ink that isn't in a 4 pack. I don't use all the inks at the same rate. The other issue was that it was difficult getting help to enact the wireless scanning.

So far so good. Good product for the money but I've only had it for a few weeks so we'll see how it holds up. Not the fastest printer out there but for a basic printer, this gets the job done.

It is a great product over all but the plastic is still looking like a cheaper quality one

Good printer. It does use a lot of ink it seems. Especially for the amount that I use it. Thank goodness for the free four month trial of ink refresh.

Love the brother printer. I was greeted by an associate and he assisted me right away. I was shown an multiple printers and the associate detailed product specs!

It's unfortunate but true, wireless maybe. If your WiFi router doesn't have a password of greater than 7 characters this printer will not allow you to sign on to your WiFi thus making it a mandatory direct wired input to the printer. As a senior living in a senior living community I don't have an ability to change the password to greater than 7 characters. Oh well, live and learn.

Overall good, but ink levels are reading incorrectly.

Good price! Good product! Good Service! I would order from them again.

Easy set up, nice print. Wireless works with my Surface. This replaced my older Brother that the wireless wasn't working with my Surface.

better built than most other options for an All in one. I don't print a lot of stuff or I would opt for a laser printer, but this is the best in the All-in-one category.