Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 10116748
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Brother installation Assistance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions need be included to set up the printer for scanning and faxing. Either add a disc, USC or written instructions where to locate it on Brother's website.
I would recommend this to a friendWifi printingv& scanning made easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scanner is terrific. Very happy with the wifi connection for printing.
I would recommend this to a friendHp printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is awesome and gets the job done without any hiccups
I would recommend this to a friendSo much better than HP
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome printer. I was an HP guy for years, but those seemed to have gone downhill. So far this has been a great overalll experience
I would recommend this to a friendNice printer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the printer but not really a fan of the ink subscription idea. I prefer just being able to buy ink and refill it when I need it.
I would recommend this to a friendMy new printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new printer it’s easy to use and I’m not tech savvy
I would recommend this to a friendGood customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with printer. Need it for my tutoring classes.
I would recommend this to a friendIt Works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has been performing very well since I started using it.
I would recommend this to a friendIt's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My older Brother was much simpler to navigate. This one is not easy,the buttons on it makes no sense...
I would recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW
Great Printer at great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer price was a very good printer and low in cost. The printer cartridges are much cheaper than the current printer that I had to replace. Great product!
I would recommend this to a friendNice Buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works great. my old printer took a dump so purchased this one. love the performance!
I would recommend this to a friendAfter one year it breaks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great while it lasted. And then 12 months 3 weeks later the sensor started malfunctioning that says the printer cartridge is in. I've tried troubleshooting it for 48 hours and the printer is broken. So if you want the printer to last more than one year, do not buy the sprinter
No, I would not recommend this to a friendBrand response from Brother
Posted .I’m sorry to hear that you are having some issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Slow, basic printer, best for school use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is not intuitive. Printing quality is only ok. I'm glad we only use this for printing school work as I dont think it's good enough for quality photo printing.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at other printers in this price range and reading and watching a few reviews, I decided to purchase this, so far I am extremely happy with it, it feels so much better built than the others I was looking at,
I would recommend this to a friendDoes the job (almost) every time!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Sometimes it randomly acts up and disconnects from our wifi and I restart it and it works.
I would recommend this to a friendNo manual etc.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is getting an instruction manual too much to ask for?. Go online and download it. pages of safety instructions that only an idiot would need but never read. More bell’s and whistles than the brothers printer it replaced but slower than molasses.
No, I would not recommend this to a friendBlack Ink hard to get
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to buy black ink cartridges, even from company, separately. Must subscribe to their "auto" resupply. Whether this is intentional or not, not sure. I would suggest, unless you want to subscribe to an ink replacement program, to ensure that you can buy any of the ink cartridges separately from the store you are buying the printer from.
No, I would not recommend this to a friendBrother printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is more complicated to use than my previous printers. But I am getting used to it. It is difficult to put in paper. i'm mot sure how to turn it off. I think it turns off by itself.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Good for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just needed a decent printer for at home. It works but prints a little slow. The ink that was included didn't seem to last very long.
I would recommend this to a friendMs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not as user friendly as the previous Brother printer we owned. It is more difficult to make changes as the only place you can get help is to get the user manual on line.
I would recommend this to a friend