Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 10116748
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
I should have researched this before purchasing it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink for the printer is outrageous. I should have checked that out before I bought it. The printer will not scan small objects like a credit card or drivers license. It Hass to be fairly large for the scanner to work. I had a hard time figuring out how to print from my computer. The directions are not very good.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some issues with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother support team is available to assist you directly at www.brother-usa.com/brother-support
so easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has been reliable wirks everytime. The on con is the noise it makes when it starts to print
I would recommend this to a friendBrother MFC-J1010DW all in one printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the perfect all in one printer from Brother
I would recommend this to a friendNew printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my parents love it. I'm waiting to see how the replacement ink process will work.
I would recommend this to a friendDecent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use, connect to wirelessly, and insert ink. The print quality is ok-ish but I'm using off-brand ink so idk if that causes an issue. It never did with my old printer.
I would recommend this to a friendBrand response from Brother
Posted .Brother recommends that customers don't use generic ink cartridges or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality, and machine reliability since the ink formulation in genuine Brother ink cartridges prevents smearing and clogging of the print head. The Brother limited warranty doesn't apply to any problem caused by the use of unauthorized third party ink and/or cartridges.
The Brother MFCJ1010DW is designed to work with ink of a particular specification and will work to a level of optimum performance when used with genuine Brother branded ink cartridges. Brother can't guarantee this optimum performance if the ink or ink cartridges of other specifications are used. Brother doesn't, therefore, recommended the use of cartridges other than genuine Brother branded cartridges with this machine or the refilling of empty cartridges.
If damage is caused to the print head or other parts of the machine as a result of using incompatible products with the machine, any repairs required as a result may not be covered by warranty.
It's Ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a year in owning this product. It worked well for about 9 months but the color stopped working. The black is a little faded now even with new ink. It had a strong start though and it still prints black. I think maybe I got a bum one. I didn't connect the wifi because of the tiny keypad was too much for me.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having print quality issues and are unable to connect wireless with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
I have included a few links to the FAQ answer that should assist you. Please follow all the steps listed in the following link.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/178022
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/174309
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Great overall
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works great other than it keeps disconnecting from the Wi-Fi for some reason.
I would recommend this to a friendVery Poor Wireless Reception + Functionality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In order to use this printer wirelessly it needs to be within 2 feet of the router, so this is not in the same room as my computer. It has proprietary software that has to be used to scan, even though there is a scan button on the All-in-One. To scan a multiple page two sided document you place paper on scanner, go to computer click scan, go back to All-in-One and flip the paper over, go back to computer click scan, go back to scanner for the next page more of the same..... This will not work wirelessly without the proprietary software. I actually called Brother to confirm the processes, and questioned the claim that you could scan from All-in-One or computer, that is only if the computer is attached to All-in-One with a USB cable. I think there might be an app you can use from your phone, also not advertised. I expect better than this from Brother.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.professional results, easy to use. not heavy, sleek
I would recommend this to a friendBrother MFDC j1010dw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the standby feature since the printer is in a remote location and so far so good with all the functions
I would recommend this to a friendprinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer but very difficult to cancel the ink program for printer. would give it a 5 except for this!
I would recommend this to a friendIt prints
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer that replaced an Epson that quit printing after a couple of years. Ink looks easy to replace. Will see how long this one lasts.
I would recommend this to a friendAwesome Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer with a lot of options. Best Buy staff were great on helping me out with making my decision.
I would recommend this to a friendGreat deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very impressed that Best Buy lowered the price by $20 and refunded me the difference!
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job it is rated for but is a little on the slow side. Worth the price paid
I would recommend this to a friendAll in one printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brother Mfc j1010dw all in one printer The best company
I would recommend this to a friend11 years of loyalty to Brother printers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I swear by this brand of printers for 11 years now. Nothing compares to Brother!
I would recommend this to a friendThe Brother MFC J1010DW is worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and works very well over WiFi with my iPhone and Mac. I like the paper tray in the bottom which keeps the new papers clean and dent free.
I would recommend this to a friendBrother printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.February 2/16/2026. Good until I had to put in new cartridges then wouldn't work. Have talked to Geek Squad three times and still not able to print. Had a Brother for years and it was good. This one is too complicated for a little personal use. Help has been difficult.
No, I would not recommend this to a friendNever had a little Brother only an older one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the printer, the only down side is it's a little tricky connecting wireless WiFi.
I would recommend this to a friend