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Customer Ratings & Reviews

$171.18

Customer reviews

Rating 4.4 out of 5 stars with 1696 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,696 reviews
  • Rated 5 out of 5 stars

    Amazing printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. I had HP and always had ink and printing issues. Brother is far superior

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Printer for Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's reliable but very slow printing. Ink goes fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer easy to refill ink and being able to have the function of all 3 including scanning.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the reviews are misleading. Printer isn’t compatible with non brother ink cartridges and brother cartilages are very expensive and doesn’t last more than 200 pages. Additionally, print speed isn’t good same like canon printers which you buy in 40 dollars. If you want to buy this don’t buy from Best Buy, customer service isn’t that friendly and knowledgeable they try to waste you time and play the referral games.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We recommend using genuine Brother Inks to maximize print quality and performance. The use of non-genuine Inks may adversely affect print quality, functionality, and performance of your Brother MFCJ1010DW machine. Any machine malfunction associated with the use of non-genuine supplies may void your limited warranty.

      If you are having issues with genuine Brother Inks. . Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer that includes all necessities without taking up, so much space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to set up! My old HP died and I decided to go with this. The ink seems to last a while, which is so impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids needed a printer for schoolwork... And I got tired of them using my loud Canon laser during the day while on calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'd purchase again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit slow but gets the job done. Haven't had it long enough to speak on quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real 'Best Buy'.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer!!! - I love the LCD info screen and the active touch pad!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useful Tool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow but does the job this device uses medium to large amounts of ink so seems it may be hard to access the ink at times and it can be expensive. This was a replacement for me because HP seemed to try to take over my printer so I went with a printer that allows my privacy and manuel full control.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Brother

  • Rated 1 out of 5 stars

    Not Worthy Please Don't Waste Your Money....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Honestly writing the product review that I will never recommend this Printer because there is no option to refill the Ink in Current Cateridge and use it again. We should buy Brother Printer Cateridges only then only it will be workedout, I have tested in my home, after refilling ink and I inserted into Printer Cateridges place it is saying like " Not Enough Ink and we recommend only that Quality Ink Cateridges from brother manufacturing", Its really waste of money guysss. Please go for Epson Company Printers would better than this brother company. Even it has paper scanning issues, its not getting scan full paper which is Letter Size & A4 Size paper, paper edges are not getting scanning. Please dont buy this Printer and don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and works wonders! I love this printer and it does the job right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel agent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Awesome product, my second brother printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems much too complicated----my last printer was definitely easier. Would not purchase this brand again.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW Brother

  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. I can not compIain at aII. It's a nice one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printers are the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer works well and my phone even hooked up to it faster than my pc lol!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not used yet!sorry do not have more to write!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bricked in 6 months. Avoid at all costs!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Brother lasted for over a decade, so I thought the next one would be just as reliable. Boy, was I wrong@ I bought this in January, and it bricked on me after almost 6 months to the day - quite the coincidence. When I checked for a solution online, I found that this was not only a common problem, but Brother now follows HP's example and purposely bricks their own products as they see fit, forcing consumer to continually buy poorly-built printers and/or send in products for expensive repairs. Long story short: Get something that is not built to die... and this is most definitely not it.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that your Brother MCFJ1010DW is not working. Your Brother MCFJ1010DW has a warranty period of ( 1 - year) from the date of purchase. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Rated 5 out of 5 stars

    Simple set up and a Minimalistic aesthetic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still tweaking it as I go,everything's been a cake walk so far! It can’t be this easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Printer, scanner, copier all in one with feeding tray,

    I would recommend this to a friend