Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 10116748
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is great. easy set up and great value plus performance.
I would recommend this to a friendbrother printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a excellent replacement for brother mfc-j870dw...I love it...
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! The two-sides printing is helpful. It meets all my printing needs.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely would recommend this printer works really great
I would recommend this to a friendStaying with Brother
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my second Brother printer. The first one lasted 8.5 years.
I would recommend this to a friend??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took a little time to set up and use with ease.
I would recommend this to a friendNoisy printing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise when the printer is printing is quite loud.
I would recommend this to a friendgarbage garbage garbage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this printer was a huge pain to connect to wireless, printed two documents, and then demanded a refill of ink to work anymore. i didn’t want to get a subscription, so bought a refill at the office store locally, and it lasted for ONE WEEK with about five print jobs. the machine won’t work without so much effort. doesn’t stay connected to wifi. the subscription is expensive and absurd, and the machine won’t just PRINT stuff. so annoying. threw it out. literally.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having Ink yield not as expected and connectivity issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Cartridges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good but you have the cartridges in stock
I would recommend this to a friendNo ink = expensive paperweight
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an affordable printer - this was a great option. I could print color, double-sided and scan multiple (only 1-sided) pages at a time. However, now knowing that I cannot get ink for this printer. It's not worth it. Buy a Canon
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We understand you are experiencing issues finding LC401 cartridges for your Brother machine. We are working hard to get this item back in stock as soon as possible. If you have any questions, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
So Far So Five Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, wifi direct very easy. So Far So Five Stars
I would recommend this to a friendGreat Little Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stand alone printer great backup easy to install. The only annoyance is 4 cartridges and the dumb usb-c cable port feed. Free Refresh subscription good for Canadian residents only
I would recommend this to a friendNot great if you have a Mac
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the printer when I first got it, and it worked well with macOS 13, but once I upgraded to MacOS 14, the driver changed, and the interface is almost useless. Now it is advised to use Air Print, but that didn't work well with this printer either. Only buy this if you are on a Windows computer.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thank you for taking the time to review your experience with the Brother MFCJ1010DW and the Brother iPrint&Scan app. Here is an FAQ which may help: https://help.brother-usa.com/app/answers/detail/a_id/185118 If you still need help, please contact the Brother USA support team at: https://www.brotherusa.com/support
Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greet printer for the price my granddaughter loves it
I would recommend this to a friendwished I purchased a different printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not real happy that I chose this printer. It is a real ink burner to begin with. It constantly reminds you of ink refills to the point of being very annoying. wifi connection is very unreliable. would not recommend this printer
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having Ink and connectivity issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
First time user of this product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had this product that long, still really not sure, it took me too long to try to figure out all the settings it's bothersome to me, I haven't used it that much, so right now, I just don't know time will tell.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Highly not recommended !!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immensely disappointed and frustrated with this purchase. Spent the last 2 years printing at work, friends or relatives because the printer does not work as soon as soon one the ink cartridge is low. Even if you want to print in simple black the printer won t work because the blue cartridge is low. Will never buy this brand or kind of product again!!! Waste of time, money and energy!!!!
No, I would not recommend this to a friendgreat.. until you need to replace the black ink
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this 5 stars if Brother would restock their black ink or the printer was compatible with other brands of ink. I have been out of black ink for months and cannot find it in stock anywhere. The printer is only compatible with Brother ink and it isnt even in stock on the Brother website. It has rendered the printer useless for me. If there was a way to print without black ink it wouldnt be as egregious.
No, I would not recommend this to a friendWon't let u print if ANY cartridges are empty!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about 9 months ago, but came back just to leave a review because of this awful "feature." If you are low on ANY of the ink cartridge, it will not let you print! I wanted to print a black and white document, but the yellow ink cartridge was empty. IT WILL NOT LET YOU PRINT IT EVEN IF YOU HAVE PLENTY OF BLACK INK! What a ripoff to hassle you to buy more ink. Never again buying a brother printer with this gimmick.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Your Brother MFCJ1010DW is designed to stop ALL printing operations when any of the ink cartridges have reached their end-of-life. This is to ensure the life of the printhead and to maintain premium print quality. Some ink from all the ink cartridges is used in periodic cleaning cycles. This helps to prevent issues such as printhead clogs and poor print quality.
Below is an answer link with more information on the black and white print only with your Brother MFCJ1010DW.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32305180005/workspaceContext/workspace/processedPrint/Answer/176522
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
Some frustrations
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this all-in-one print, copy, scan does the job well. The two main issues I found were : Changing the password, I am trying to secure the printer while on-line and change the default password, which is printed directly on the back of the device & they are saying the password is incorrect? -Very frustrating! Second- INK- the black ink runs out very quickly, even with minimal use. HP cartridges last much longer. Running all over town to find ink cartridges is also very frustrating, especially when there was not any waring the ink was getting low?!
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are some issues with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support