Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 10116748
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Excellent option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value. Very fast printing with good quality. No issues with the wireless connection.
I would recommend this to a friendI won't ever buy another Brother printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer I have ever owned. Besides the printer having so many problems it goes through ink very fast.
No, I would not recommend this to a friendNot user friendly product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality product in comparison to HP printers and definitely not user friendly
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist directly at www.brother-usa.com/brother-support.
Copy Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I felt the copier was to complicated for me to use.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Very good unit but no ink!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this unit, but had to return it because it was very hard to buy ink for it.
No, I would not recommend this to a friendBrother Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Brother all in one printer. It's a good printer and a good value.
I would recommend this to a friendGift (that I get to use as well)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift , bought primarily because of the glowing reviews, discount for Black Friday, and I’ve had a brothers printer for years. I found the entire experience of purchasing, picking up , setting up, and using this printer to be really easy and enjoyable. Would definitely purchase again. (I’ve used the printer and scanner a few times and believe it to be of good quality)
I would recommend this to a friendGreat little all in one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fast little all in one. Easy set up, easy to load ink cartridges.
I would recommend this to a friendHome Office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great in my home office. It's exactly what I needed.
I would recommend this to a friendMust have
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase worth the price highly recommend fits nice on small space
I would recommend this to a friendGreat Orinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Brother printers and this one is a great buy at a great price
I would recommend this to a friendNon-functioal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was not compatible with my operating system.
No, I would not recommend this to a friendThe Dependable Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, basic printer. It's a really dependable workhorse of a printer!
I would recommend this to a friendNice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer at a good price!!! Fast shipping and tracking also
I would recommend this to a friendOh brother - what a printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything nicely that a printer should and was easy to setup.
I would recommend this to a friendGreat Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up comes with ink. Very nice printing. Would recommend.
I would recommend this to a friendBrother Printer MFCJ1010DW
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy is great! I have no complaints with them. My order arrived right on time and it was a reasonably price. The Brother Printer MFC-J1010DW has been terrible using. I have had issues with ink since the day i got it. Ive tried everything and its junk or the one i have is and i dont want my moneyback i just want to prinr
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing ink issues with your Brother MFCJ1010DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Don't buy this
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow printer, accepts outside ink but when we upgraded our network it refused to join so after several months of ownership we had to say goodbye- waste of money
No, I would not recommend this to a friendBrother MFC-J1010DW Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time programming the wifi.After 2 days the printer said the wifi was not connected and had to be reinstalled.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW
Did not work for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got this printer and hooked it up, i couldnt do much without signing into their app. I got the app, and upon filling out the information, only Canada was listed. No U.S. On top of that, there are terms and conditions you need to agree to in order to use the app and do any updates on the printer. Within those terms, there’s an agreement that states you need to sign up for ink subscription, and they offer different plans. None of those plans seemed lucrative to me. There is also no option to opt out. I returned the printer the next day and got something else. Got that hooked within 5 min, with app and all. I would not recommend this printer here in USA.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support