Customer Ratings & Reviews

Printer works great. Fast and clear printing and easy to setup. Good use for at home but not for an office probably. Overall great quality for the price.

optimal and great the representative helped me find what i needed exactly and also gave me good instructions on what to do we also added the protection after he explained how it works. my office is now complete !

It’s not too big and not too small, looks good in our home office! No issues at all! I’m in love with it! It prints well.. super easy to set up and I can print directly from my phone.

We love this printer it does a gret job for our small business!

I would have rated this printer a 5 out of 5 but it has been extremely difficult to find printer ink. The printer itself is awesome! Easy to connect too and the quality of the printer is great.

Great item, it performed as I expected and quality was great. I’m experienced in the Brother’s products.

Nice printer easy to manipulate and the ink is not expensive …

Easy to install and printing quality is excellent!!

Good print quality. Compact size fits nicely on standard office desk.

Best printer for the money! Very easy to set up and great customer support if you need help!

So far, it has worked great! No problems. After multiple struggles with my last printer, it is like a breath of fresh air!

It’s a compact and easy to use. Great value for the price.

So far great printer. Ease of purchase, ease of unboxing, setup, install and WiFi connectivity. Installed mobile app and printed from several areas (email, files, acrobat, Facebook etc..) Print quality is very good.

Nice printer. Easy to set up. Fast printing. Good quality. Was shipped quickly.

Good printer overall, seems a bit flimsy compared to past Brother printers I’ve owned but works fine. Print quality is good even if printing is a bit slow. Overall pleased with the purchase/love the ink program!

I like this printer. It was easy to set up and is easy to operate. It has what I wanted in a printer and is better than my old HP printer.

I bought this printer 10 months ago. I started getting error messages saying my yellow ink was low when I almost exclusively print B&W. I have used nearly no yellow ink. Customer service told me the printer uses ink during maintenance, even when it is idle. The error message pops up every few seconds and obstructs my view of the screen. Customer service told me there was no way to stop the pop-up error message without replacing the low ink cartridge. Also, there is no way to test that the ink level reader. No way to tell if replacing the ink cartridge would truly correct the problem. But, I was told I could still print B&W. When I followed the chat agent's directions, it would not print in B&W. I want to send a written complaint to someone who would read it; the chat agent told me the only way to write a complaint was to write on the survey that popped up after out chat. Before the chat ended, and while I was still writing, the chat agent ended the chat. The fact that the printer does not print unless all ink cartridges are inserted and have useable ink, it uses ink even when idle, it does not even print in B&W when a color ink cartridge is low, the information I was given was wrong, the problems explained above were not in the product information, there is no way to register a complaint other than the online survey after the chat and the chat agent ended the chat before I was finished prompted me to write this review and give the printer 2 stars. The only redeeming qualities are that if you have all of the cartridge holders holding Brother ink cartridges and the ink cartridges are read as having adequate ink, you can print. If all of those conditions are not met, it will not print.

I have only had it for a few weeks. The set-up was easy, including the wireless. The print quality is good. Scanning and copying are easy as well. I do not do a lot of printing so I cannot speak to heavy-duty use.

Very good and print excellent and fast. Much faster than my last printer.

I like it. It does what I need to do and it doesn't take up a lot of room