Customer Ratings & Reviews

Very cool printer….!,Nice works very well in my office…

Easy to set up with block of instructions given. Don’t use a lot of ink!

Everything I expected from this Brother printer. Very quick printing and quiet also

This printer has everything a home office needs. Easy to setup and easy to get to the ink cartridges. Seems to print fast, at least faster than my older printer. Differently would purchase again

I like the printer a lot. It replaces my 2015 HP Office Jet 8610. The feature of Scan and Print I have particularly benefitted from. I have it in the role of wireless printer for 5 computers and two cell phones so it is device flexible. It it in my printer bank along with my Brother B/W Laser printer HL-L2370DW. So I have the best of both worlds. My wife loves it also. She can point to it and print from her laptop. It is in our den side by side with the B/W Laser. When I am at my desktop station and she is at her laptop station we can be sending to it.

Huge fan of brother printers. This one hasnt lowered that opinion or let me down.

all good so far, does what its expected to do. we shall see how it does long-term which is the real review, everything should work fine at first...

I bought this printer 10 months ago. I started getting error messages saying my yellow ink was low when I almost exclusively print B&W. I have used nearly no yellow ink. Customer service told me the printer uses ink during maintenance, even when it is idle. The error message pops up every few seconds and obstructs my view of the screen. Customer service told me there was no way to stop the pop-up error message without replacing the low ink cartridge. Also, there is no way to test that the ink level reader. No way to tell if replacing the ink cartridge would truly correct the problem. But, I was told I could still print B&W. When I followed the chat agent's directions, it would not print in B&W. I want to send a written complaint to someone who would read it; the chat agent told me the only way to write a complaint was to write on the survey that popped up after out chat. Before the chat ended, and while I was still writing, the chat agent ended the chat. The fact that the printer does not print unless all ink cartridges are inserted and have useable ink, it uses ink even when idle, it does not even print in B&W when a color ink cartridge is low, the information I was given was wrong, the problems explained above were not in the product information, there is no way to register a complaint other than the online survey after the chat and the chat agent ended the chat before I was finished prompted me to write this review and give the printer 2 stars. The only redeeming qualities are that if you have all of the cartridge holders holding Brother ink cartridges and the ink cartridges are read as having adequate ink, you can print. If all of those conditions are not met, it will not print.

This was easy to set up and quick to get started. It does everything I need it to do and is not complicated and nothing to download.

I have owned printers from multiple brands. I find Brother to be the most reliable over time. I have another Brother that is 10 years old and still going strong, so it is the only brand I will buy.

Decent printer for the price like the wireless feature seems to print well will see if cartridges hold up.

Wanted it for printing on thicker paper. Works will on brown kraft paper.

It works great just took a couple of minutes to figure out some of the buttons, but otherwise it works great. I wasn’t really looking for a printer, but my older printer was to “old” to upload to my new laptop.

good printer for the value glad I made the purchase

Great little print. Especially for the price. Toner cartridges seem well priced as well

I love my new printer. It prints so fast and easy. It has everything I need.

I love this printer. Perfect sizes easy to hook up I would buy again

Love this printer. It is well made and easy to use. Prints copies out very quickly

Nice and works great for what I want .!! Love it!!

it's a great printer. easy to operate, the price is very reasonable.