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Customer Ratings & Reviews

Your price for this item is $132.37
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1671 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,671 reviews
  • Rated 5 out of 5 stars

    Well worth the price and 5 star review!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! Researching other top brands, this is the only one with nearly 5 stars. No issues since purchasing, and I'm using their ink subscription which is working out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to use and works well. I chose this Brother printer because my son bought this model quite a few years ago and his is still working, and has never had any problems. I highly recommend this product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for basic printing. Have not attempted to make any type of photos though. Love the Bluetooth connection with my phone and the ink already included seems the last good decent amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Well worth the price and would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice economy printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product to use for the home purpose. Quality of print is good and the interface is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little printer for the price. However, does not have all the capabilities i was looking for. The description states its two sided printing. However it is not capable of copying and scanning two side to two sided from the feeder tray. You have to manually scan the two sides using the the glass. This is very inconvenient when trying to print 2 sided documents in a hurry. Overall it was easy to set up and if you only need to print small jobs and one sided documents this printer is the qay to go.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all the major printers and the brother printer is the best I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer at reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Does what it’s supposed to do. Be aware it is noisy. I love that I can send a document to print from any connected device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs out of ink quick and takes forever to scan. Would buy for small projects

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having Ink and scanning issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW Brother

  • Rated 5 out of 5 stars

    GREAT PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, great price, it was just what I needed for my home office

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not blown away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very slow to print. Literally takes 10 minutes to print a photo. Was not easy to set up. Took 3 hours to get it to connect to my wifi. Finally, I got it to connect. The quality of the finished product is very good. Ink lasts a long time, despite some of the other reviews which said it ran out quickly. They are either drama queens or they were high. I would consider buying it again based on the price which was good.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing slow printing issues with your Brother MFCJ1010DW machine. We'd like to help. Below is a FAQ that may help you with this issue:

      https://help.brother-usa.com/app/answers/detail/a_id/182439

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Oh Brother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never gone wrong with brother. Best printer at this price point I've ever owned. It is extremely responsive. It prints very nicely. It doesn't force me into proprietary ink with chips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer and great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great - I needed one that had a feeder for scanning and printing, and this works like a charm. Easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I’ve been able to print things for my circuit and create print and cut projects! So usefully for everyday school/work necessities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good copier, printer, scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, does what it needs to. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is one of the best printers I've owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just okay not what I expected i am very disappointed with this printer and would not recommend it to anyone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was priced nicely. In stock and easy to pick up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of Money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this printer for 10 months now, the ink cartridges that came with it were great. Set up with wireless connection was easy, but typing the password on the tiny screen is a challenge. It prints well and fast. So 2 stars for that. I’ve only changed the CY and B, so far since then. My issues are: 1. The paper feeder can be cumbersome to get in and out especially when I have to print back to back. I have to manually feed the paper for this. 2. There is no feature for paper custom size. I sometimes print in papers that are not usually common. My previous Epson had this feature and I didn’t realize that this Brother printer don’t support that feature. 3. The INK!!! can be so difficult to find… wherever!!! either at Brother’s website, BestBuy or Amazon. I have been waiting for a restock on the black ink for 2 months. And here I am, left with a good printer without the black ink. But what is a good printer without it?!?! And the ine and only seller in Amazon are selling the black ink twice the regular MSRP. ☹️ Which I would rather use my money for a new printer. I don’t really recommend this printer if you are going to use it more often because you will just be frustrated with it not having inks in stock. I am planning to look for another brand of printer soon.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the black ink for your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.

      Unfortunately, the black ink for your Brother MFCJ1010DW is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.

      Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.

      https://www.brother-usa.com/products/LC401BKS

      Thank you for being a Brother customer. We appreciate your business. For the other issues please called us to better assist you Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support. Brother

  • Rated 5 out of 5 stars

    New Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for Canon mx410 printer. So far works great. Easy setup, happy with the results.

    I would recommend this to a friend