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Customer Ratings & Reviews

$132.37
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Comp. Value: $149.99

Customer reviews

Rating 4.4 out of 5 stars with 1679 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,679 reviews
  • Rated 5 out of 5 stars

    Wifi printingv& scanning made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner is terrific. Very happy with the wifi connection for printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome and gets the job done without any hiccups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way I solved a printing issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my order. There was an incident where the ink wasn't printing properly. Using the cleaning feature didn't solve the problem. I ended up conducting a Print Test, and that solved the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, but I'm having a hard time finding ink that isn't in a 4 pack. I don't use all the inks at the same rate. The other issue was that it was difficult getting help to enact the wireless scanning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews were good, but I returned it when I saw the ink cartridge investment I would be making to operate it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer it’s easy to use and I’m not tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brother printer. I was greeted by an associate and he assisted me right away. I was shown an multiple printers and the associate detailed product specs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with printer. Need it for my tutoring classes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more complicated to use than my previous printers. But I am getting used to it. It is difficult to put in paper. i'm mot sure how to turn it off. I think it turns off by itself.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. It does use a lot of ink it seems. Especially for the amount that I use it. Thank goodness for the free four month trial of ink refresh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer-so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good product for the money but I've only had it for a few weeks so we'll see how it holds up. Not the fastest printer out there but for a basic printer, this gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been performing very well since I started using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer. I was an HP guy for years, but those seemed to have gone downhill. So far this has been a great overalll experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Brand New Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer for a basic home and small business used .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother installation Assistance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions need be included to set up the printer for scanning and faxing. Either add a disc, USC or written instructions where to locate it on Brother's website.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer complicated to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it installed, which cost me more than the printer. It was working when they left. Now it only seems to work sporadically. Instruction booklet is online. Couldn't print it out until I can use the printer. Catch 22.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing issues using your Brother MFCJ1010DW machine. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support Brother

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, nice print. Wireless works with my Surface. This replaced my older Brother that the wireless wasn't working with my Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for its price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for personal use. Delivered on time. Recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer but not really a fan of the ink subscription idea. I prefer just being able to buy ink and refill it when I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for what it is built for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better built than most other options for an All in one. I don't print a lot of stuff or I would opt for a laser printer, but this is the best in the All-in-one category.

    I would recommend this to a friend