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Customer Ratings & Reviews

Your price for this item is $132.37
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1671 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,671 reviews
  • Rated 3 out of 5 stars

    Average Printer - Poor Color Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only bought and used Brother brand printers since purchasing my first computer in 2005. I liked that they use four individual ink cartridges versus the other brands' single multi-color - more cost effective. But this new printer's color quality is poor compared to my old one when printing photos - the colors just don't match and adjusting settings doesn't help. I paid full price $100 after waiting for a sale to replace my old one.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some print quality issues with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support. Brother

  • Rated 5 out of 5 stars

    luv2shop54

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this printer not too big and not in the way....set up was hard but thank goodness for my geek squad got me up and running in no time i am happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good functional printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer functions well. Printing is a little loud. Replacement ink cartridges are relatively more costly because it is difficult to get generic or refurbished cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and get running. Print was good. This is my 2nd Brother printer. Very Satisfied!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crappy Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult with little instructions. Print quality is poor and very bad set up instructions. Seldom use and both a better brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brother MFC-J1010DW all in one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the perfect all in one printer from Brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great print quality and easy to use! Easy setup and plenty of help from Brother customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well for work documents

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect/ the colored ink is too dull for photos or flyers

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having print quality issues on photos or flyers with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that.

      Please be advised, it would be best to do a deep cleaning of the print heads call a Initial Purge.

      I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32505160004/workspaceContext/workspace/processedPrint/Answer/181618

      If you still have difficulties please contact Brother Customer Service at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Rated 5 out of 5 stars

    Review of Brother MFC-J1010DW inkjet printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer after my canon printer started having problems with printing correct colors and tried to correct the problem by cleaning the print head. This resulted in the ink absorber becoming full and still the colors were not printing correctly. This new printer was very easy to set up and has been printing very well in both black and white and color and I believe the ink will be less costly than with the canon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Field all required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and very convenient. Double side print and scan option available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Canon

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge upgrade from the Canon copier we had. It does go through the black ink fairly quick, but the Bluetooth printing is a great feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smaller compared to my larger laser Brother printer. But it is very loud when it prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money, easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer for the price. I have used several wifi printers and always struggled to set-up wifi connectivity, however wifi set-up for this printer was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good working printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was pretty easy to set up. It's discovered right away by Apple devices, so printing from iPads and iPhones is really simple. This was my first time installing a printer in a metal container, and so I didn't take into consideration the temperature. During the morning meetings we're unable to print to it due to the low temperature. Other than that it works like a champ.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, however, does not hold as much paper as I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Brother printer which lasted over 12 years. That is the reason I bought another Brother printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for photo printing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, the photo quality printing is outstanding and the cartridges are good value and durability

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems much too complicated----my last printer was definitely easier. Would not purchase this brand again.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW Brother

  • Rated 5 out of 5 stars

    Good value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a printer and did not want one that required an ink subscription. This checked off all of the boxes and didn't break the bank.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Lasted 1 year. Continuously could not be located on my network by multiple computers, phones & tablets. Every time I wanted to print I had to reset the router / internet, restart my computer, uninstall the printer driver and reinstall. I purchased a new computer, same problem. I upgraded to a mesh router system + tripled my network speed, same problem. Very disappointing. I had similar problems with my previous Brother printer, but assumed it was the age of the printer, clearly it's the brand.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing connectivity issues with your Brother MFCJ1010DW. We'd like to help. Please contact the Brother Customer Service support team at: https://brother-usa.com/support Brother