Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 10752985
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
A real 'Best Buy'.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer!!! - I love the LCD info screen and the active touch pad!!!
I would recommend this to a friendGreat Printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and works wonders! I love this printer and it does the job right.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Easy to set up! My old HP died and I decided to go with this. The ink seems to last a while, which is so impressive.
I would recommend this to a friendGood printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids needed a printer for schoolwork... And I got tired of them using my loud Canon laser during the day while on calls.
I would recommend this to a friendUseful Tool
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow but does the job this device uses medium to large amounts of ink so seems it may be hard to access the ink at times and it can be expensive. This was a replacement for me because HP seemed to try to take over my printer so I went with a printer that allows my privacy and manuel full control.
I would recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
I'd purchase again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit slow but gets the job done. Haven't had it long enough to speak on quality.
I would recommend this to a friendprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have not used yet!sorry do not have more to write!
I would recommend this to a friendBrother printers are the Best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer works well and my phone even hooked up to it faster than my pc lol!
I would recommend this to a friendGreat all in one
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Printer, scanner, copier all in one with feeding tray,
I would recommend this to a friendNot Worthy Please Don't Waste Your Money....
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am Honestly writing the product review that I will never recommend this Printer because there is no option to refill the Ink in Current Cateridge and use it again. We should buy Brother Printer Cateridges only then only it will be workedout, I have tested in my home, after refilling ink and I inserted into Printer Cateridges place it is saying like " Not Enough Ink and we recommend only that Quality Ink Cateridges from brother manufacturing", Its really waste of money guysss. Please go for Epson Company Printers would better than this brother company. Even it has paper scanning issues, its not getting scan full paper which is Letter Size & A4 Size paper, paper edges are not getting scanning. Please dont buy this Printer and don't waste your money.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Getting paper jam error 3 months in even with no j
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working great when I bought it. Three months later and the paper is always jamming. It prints pdf a little better but the lines come out crooked (i.e. looks like someone pulled the paper out too fast while printing). It scans and copies just fine, but printing is always giving me a paper jam error even when there is no jam. My older brother printer did not give me any issues like this.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having jamming and print quality issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/174838
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/176286
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/176200
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/176201
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/175445
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/178022
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/181978
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/176286
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCJ1010DW
Good product with minor flaws
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. One drawback is that the ink won’t last.
I would recommend this to a friendSimple set up and a Minimalistic aesthetic!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still tweaking it as I go,everything's been a cake walk so far! It can’t be this easy to set up!
I would recommend this to a friendDon’t like having my copies counted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an upgrade to older model. Not pleased with the requests to register for a monthly copy plan.
I would recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color print quality is very poor - black and white is excellent. printer configuration is bad and complicated. Printing time is slow. the value would be excellent as long as the printer was good. The amount of paper for printing is low and to replace it you need to remove a case. I'm trying to use the Scanner but I still can't.
No, I would not recommend this to a friendBrand response from Brother
Posted .I’m sorry to hear you are experiencing issues with your Brother MFCJ1010DW machine. We’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support
printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok difficult to figure how to print.................................................
No, I would not recommend this to a friendI.T. Tutorial
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting to know the machine. Will probably connect with the Geek Squad to establish a working intimacy.
I would recommend this to a friendMinimum 50 characters (50 remaining) Minimum 50 ch
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Minimum 50 characters (50 remaining) Minimum 50 characters (50 remaining)
I would recommend this to a friendBrother Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Purchased a couple of months ago and no issues so far.
I would recommend this to a friendOFFICE
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT ALL IN ONE FAX PRINTER AT VERY GOOD PRICE NICE COPIES
I would recommend this to a friend