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Customer Ratings & Reviews

Your price for this item is $132.37
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1671 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,671 reviews
  • Rated 5 out of 5 stars

    Good product with minor flaws

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. One drawback is that the ink won’t last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printers are the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer works well and my phone even hooked up to it faster than my pc lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids needed a printer for schoolwork... And I got tired of them using my loud Canon laser during the day while on calls.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worthy Please Don't Waste Your Money....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Honestly writing the product review that I will never recommend this Printer because there is no option to refill the Ink in Current Cateridge and use it again. We should buy Brother Printer Cateridges only then only it will be workedout, I have tested in my home, after refilling ink and I inserted into Printer Cateridges place it is saying like " Not Enough Ink and we recommend only that Quality Ink Cateridges from brother manufacturing", Its really waste of money guysss. Please go for Epson Company Printers would better than this brother company. Even it has paper scanning issues, its not getting scan full paper which is Letter Size & A4 Size paper, paper edges are not getting scanning. Please dont buy this Printer and don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color print quality is very poor - black and white is excellent. printer configuration is bad and complicated. Printing time is slow. the value would be excellent as long as the printer was good. The amount of paper for printing is low and to replace it you need to remove a case. I'm trying to use the Scanner but I still can't.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I’m sorry to hear you are experiencing issues with your Brother MFCJ1010DW machine. We’d like to make things right. Please contact us directly at:

      https://www.brother-usa.com/support Brother

  • Rated 5 out of 5 stars

    Simple set up and a Minimalistic aesthetic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still tweaking it as I go,everything's been a cake walk so far! It can’t be this easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t like having my copies counted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an upgrade to older model. Not pleased with the requests to register for a monthly copy plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok difficult to figure how to print.................................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Minimum 50 characters (50 remaining) Minimum 50 ch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimum 50 characters (50 remaining) Minimum 50 characters (50 remaining)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of difficult to set up. For some reason it doesnt want to print with certain programs. Should be easier to use.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having printing issues from certain programs with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Rated 5 out of 5 stars

    OFFICE

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ALL IN ONE FAX PRINTER AT VERY GOOD PRICE NICE COPIES

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I.T. Tutorial

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting to know the machine. Will probably connect with the Geek Squad to establish a working intimacy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Purchased a couple of months ago and no issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother 3 in 1 Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well though it is noisy. Good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the work done. Delivery was on time and with care too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother MFC-J1010DW Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up work great Best price at Best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wont go online for one time code.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but, cant go online to get a ink subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer however, it does not come with a full set of cartridges for ink so you run out fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Love the two sided printing. Brother printers are great and last forever.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't get replacement ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use and configure but it has a big problem and that is that replacement black ink is not available and not even Best Buy has it! It seems that this is why the cost is cheap but without ink to print so why have it then?

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the black Ink for your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Unfortunately, the Black Ink for the Brother MFCJ1010DW is currently out of stock. However, availability is expected within 2-4 weeks. We apologize for any inconvenience this may cause.

      Thank you for being a Brother customer. We appreciate your business. Brother