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Customer Ratings & Reviews

Your price for this item is $132.37
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1671 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,671 reviews
  • Rated 5 out of 5 stars

    Kat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Brother printer because I wore them out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Didn’t want a cheap printer. For the money it’s ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for light printing needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an average little printer. It will be ok for very light printing needs. I wouldn't trust to do more than that, though. The plastic parts feel flimsy. I would recommend this printer for occasional, light household use.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    V’s printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son and he loves it. Does a lot more than his old printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't buy i t again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer itself works just fine. It having a scanner is one of the reasons I bought this unit and then to find out it is terrible was disappointing. As far as I'm concerned it was a wasted feature. Scanning photos is blurring and grainy and if I had known it I wouldn't have bought it. Otherwise the printer is ok.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing scanning issues with your Brother MFCJ1010DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    I won't ever buy another Brother printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer I have ever owned. Besides the printer having so many problems it goes through ink very fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An overall great product from brother. It’s quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Buy It Now!! My Friend Bought One And It Has Lasted Her 20 Years!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, very useful for 2 sided prints and color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great for my children's homeschool needs! Love how I can do everything from my phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wished I purchased a different printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not real happy that I chose this printer. It is a real ink burner to begin with. It constantly reminds you of ink refills to the point of being very annoying. wifi connection is very unreliable. would not recommend this printer

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having Ink and connectivity issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Rated 5 out of 5 stars

    My Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer...Hard to find ink for it though...especially black ink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer, disappointed in the store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed, I purchased this on the 2/16 and within 3 or 4 days it went down from $99.99 to down to just under $70 dollars... AND I am having trouble getting it to accept my modem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully it last longer than the HP one i just replaced after 4 months...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Brother Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent...nothing more to said...I said all...Excellent, very satisfied with the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instructions challenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little challenge to get set up but other then that I am happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Works on my university wifi network seemlessly!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WARNING-BLACK SOLD OUT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great. Easy setup and great features with a good price. However, black ink is nowhere to be found. Check stock of black ink before you purchase.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thank you for your recent inquiry regarding the availability for the Black Ink for your Brother MFCJ1010DW. I hope that you're having a good day.

      Unfortunately, the Black Ink for your Brother MFCJ1010DW is currently out of stock. However, availability is expected soon. I apologize for any inconvenience this may cause.

      Below is a link to our web page with the item. We recommend to open the link click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.

      https://www.brother-usa.com/products/LC401XLBKS

      Thank you for being a Brother customer. Brother

  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good, a bit slow on the printing side. But has good scanning options and wifi!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly not recommended !!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immensely disappointed and frustrated with this purchase. Spent the last 2 years printing at work, friends or relatives because the printer does not work as soon as soon one the ink cartridge is low. Even if you want to print in simple black the printer won t work because the blue cartridge is low. Will never buy this brand or kind of product again!!! Waste of time, money and energy!!!!

    No, I would not recommend this to a friend