Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 10752985
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Requires full color cartridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered color ink and it was all registering as out almost immediately. The printer won’t print without color full even if you have full black ink.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having Ink yield not as expected issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you.
The Brother MFCJ1010DW is designed to stop ALL printing operations when any of the ink cartridges have reached their end-of-life. This is to ensure the life of the printhead and to maintain premium print quality. Some ink from all the ink cartridges is used in periodic cleaning cycles. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.
If one or more color ink cartridges are low but not at the end of their usable life and you want to minimize the use of color ink, change the settings in the Brother software to print with black ink only (grayscale). If you print with black ink only, the other ink cartridges must have ink for the printer to print. When an ink cartridge is depleted, you must replace it before you can print.
If you print with black ink only, the printer may still use small amounts of ink from all the ink cartridges for occasional servicing tasks. Brother recommends that you replace any low ink cartridges to avoid any interruptions in printing.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32507180002/workspaceContext/workspace/processedPrint/Answer/176522
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCJ1010DW
Loser printer/scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has been a nightmare. The color is very poor when we print. It is very light. We had a very difficult time setting up the Scanner. I was on hold with customer service for hour an hour and a half and then the line was disconnected so I never got to talk with them. I sent an email to which they responded but they neglected to tell me that I could not reply to the email. I had to create an account with Brother and login to reply. When I logged in, then it showed that the incident had been resolved when it was not resolved, so I had to start the whole process over. ARGH!!!
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We understand you're experiencing printing and scanning issues with your Brother MFCJ1010DW machine. We'd like to help. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via phone, email or live chat: www.brother-usa.com/brother-support
Brother MFC-J1010DW Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time programming the wifi.After 2 days the printer said the wifi was not connected and had to be reinstalled.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW
Excellent option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value. Very fast printing with good quality. No issues with the wireless connection.
I would recommend this to a friendNot user friendly product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality product in comparison to HP printers and definitely not user friendly
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist directly at www.brother-usa.com/brother-support.
Please refund my money you have my return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow best buy return, they still haven’t refunded my money and I returned this 2 weeks ago. Waste of time.
No, I would not recommend this to a friendOkay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a okay job for its price but its bulky and not the easiest to setup/use
I would recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Very good unit but no ink!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this unit, but had to return it because it was very hard to buy ink for it.
No, I would not recommend this to a friendprinter not working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer just stopped printing. There is new ink. The printer only partially prints what is needed. I am very unhappy with this printer.
No, I would not recommend this to a friendBrother Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Brother all in one printer. It's a good printer and a good value.
I would recommend this to a friendGift (that I get to use as well)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift , bought primarily because of the glowing reviews, discount for Black Friday, and I’ve had a brothers printer for years. I found the entire experience of purchasing, picking up , setting up, and using this printer to be really easy and enjoyable. Would definitely purchase again. (I’ve used the printer and scanner a few times and believe it to be of good quality)
I would recommend this to a friendNon-functioal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was not compatible with my operating system.
No, I would not recommend this to a friendGreat little all in one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fast little all in one. Easy set up, easy to load ink cartridges.
I would recommend this to a friendHome Office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great in my home office. It's exactly what I needed.
I would recommend this to a friendMust have
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase worth the price highly recommend fits nice on small space
I would recommend this to a friendGreat Orinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Brother printers and this one is a great buy at a great price
I would recommend this to a friendThe Dependable Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, basic printer. It's a really dependable workhorse of a printer!
I would recommend this to a friendNice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer at a good price!!! Fast shipping and tracking also
I would recommend this to a friendOh brother - what a printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything nicely that a printer should and was easy to setup.
I would recommend this to a friendGreat Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up comes with ink. Very nice printing. Would recommend.
I would recommend this to a friend