Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 10752985
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Must have
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase worth the price highly recommend fits nice on small space
I would recommend this to a friendGreat Orinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Brother printers and this one is a great buy at a great price
I would recommend this to a friendThe Dependable Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, basic printer. It's a really dependable workhorse of a printer!
I would recommend this to a friendNice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer at a good price!!! Fast shipping and tracking also
I would recommend this to a friendOh brother - what a printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything nicely that a printer should and was easy to setup.
I would recommend this to a friendOkay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a okay job for its price but its bulky and not the easiest to setup/use
I would recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up comes with ink. Very nice printing. Would recommend.
I would recommend this to a friendBrother Printer MFCJ1010DW
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy is great! I have no complaints with them. My order arrived right on time and it was a reasonably price. The Brother Printer MFC-J1010DW has been terrible using. I have had issues with ink since the day i got it. Ive tried everything and its junk or the one i have is and i dont want my moneyback i just want to prinr
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing ink issues with your Brother MFCJ1010DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Did not work for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got this printer and hooked it up, i couldnt do much without signing into their app. I got the app, and upon filling out the information, only Canada was listed. No U.S. On top of that, there are terms and conditions you need to agree to in order to use the app and do any updates on the printer. Within those terms, there’s an agreement that states you need to sign up for ink subscription, and they offer different plans. None of those plans seemed lucrative to me. There is also no option to opt out. I returned the printer the next day and got something else. Got that hooked within 5 min, with app and all. I would not recommend this printer here in USA.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Requires full color cartridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered color ink and it was all registering as out almost immediately. The printer won’t print without color full even if you have full black ink.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having Ink yield not as expected issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you.
The Brother MFCJ1010DW is designed to stop ALL printing operations when any of the ink cartridges have reached their end-of-life. This is to ensure the life of the printhead and to maintain premium print quality. Some ink from all the ink cartridges is used in periodic cleaning cycles. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.
If one or more color ink cartridges are low but not at the end of their usable life and you want to minimize the use of color ink, change the settings in the Brother software to print with black ink only (grayscale). If you print with black ink only, the other ink cartridges must have ink for the printer to print. When an ink cartridge is depleted, you must replace it before you can print.
If you print with black ink only, the printer may still use small amounts of ink from all the ink cartridges for occasional servicing tasks. Brother recommends that you replace any low ink cartridges to avoid any interruptions in printing.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32507180002/workspaceContext/workspace/processedPrint/Answer/176522
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCJ1010DW
Look at other brands
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works nicely EXCEPT every store, wholesaler, even brother has the black ink on back order. So for so far 2 weeks I cannot use the printer . I bought it less than 90 days so I cannot return it. Imagine I have to buy another printer because brother cannot supply the cartridges !!!
No, I would not recommend this to a friendGreat all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up and use. This is great for the value.
I would recommend this to a friendPlease refund my money you have my return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow best buy return, they still haven’t refunded my money and I returned this 2 weeks ago. Waste of time.
No, I would not recommend this to a friendIt works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. It works like a printer should. *****
I would recommend this to a friendreview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took longer then expected to set up, so far everything has been working ok
I would recommend this to a friendDO NOT BUY!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No available ink cartridges! We have tried for over 2 months to get ink for this printer. We contacted Brother, who assured us that the ink cartridges would be available in 2-4 weeks. That was over 2 months ago. Yet they continue their robotic response of "Due to strong demand, we are experiencing stock fluctuation for some products." If the company cannot provide ink, why buy the printer? We will think long and hard about buying another Brother product.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support is available to assist you directly at www.brother-usa.com/brother-support.
Cannot scan or copy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor or no instructions on how to set up printer for coping and scanning.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. I understand that you are experiencing issues scanning and making copies with your Brother MFC-J1010DW, I will be able to assist you. In order to scan, please follow the steps in the following link: https://help.brother-usa.com/app/answers/detail/a_id/174289 . In order to make copies please follow the steps in the following link: https://support.brother.com/g/s/id/htmldoc/mfc/cv_mfc1010dw/use/html/GUID-C305BE96-5378-41B9-8DC8-6693A7D2F716_82.html?c=us&lang=en&prod=mfcj1010dw_us_eu_as&broug=in . If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Good Luck Finding Black Printer Ink Refills
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with Brother's lack of foresight with regard to black ink cartridge availability for the MFC-J1010DW printer. I have attempted to locate replacement cartridges at numerous outlets, including Brother, Inc., with absolutely no joy.
No, I would not recommend this to a friendBrother printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it's a great printer however too complicated for me.
I would recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Missing USB Drive Input
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No USB drive input for me to plug in my USB drive.
No, I would not recommend this to a friendBrand response from Brother
Posted .The Brother MFCJ1010DW USB Port is located inside the Brother MFCJ1010DW. Below is a link that will show you how to fine the USB Port.
https://support.brother.com/g/s/id/htmldoc/mfc/cv_mfc1010dw/use/html/GUID-2DA76F21-D0EA-4F13-9A12-2DF026F960CC_1.html?c=us&lang=en&prod=mfcj1010dw_us_eu_as&KEY=USB%20Cable%20port