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Customer Ratings & Reviews

Your price for this item is $132.37
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1671 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,671 reviews
  • Rated 4 out of 5 stars

    Decent, inexpensive home printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent home printer. Easy set up. Easy to use. Wireless connection. Compatible with my MacBook Pro and the Monterey operating system. Bought this model to replace another Brother printer (MFC-J475DW), that I really liked but Brother is no longer updating printer drivers for this model and Mac operating systems. Extremely frustrating. Old printer worked great and feel like this is forced obsolescence of a still good machine designed to get people to buy new products prematurely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems good, got shortchanged on ink.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long so I haven't had a chance to put it through its paces. Biggest issue was that the 3 color ink cartridges provided were all low on ink, with the yellow nearly empty. I would have rated lower but I can't hold it against the printer that I got shortchanged on the ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup with computer and phone wireless functions! Works great and has all needed features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarkH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Excellent performance. Great value for basic printer, copier and fax functions. Reasonable ink prices for refills relatively speaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother MFC-J1010DW review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer at a very reasonable price! Does everything I need. I would definitely recommend it to others. Reasonably priced toner cartridges also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, prints rapidyl. My only criticism is that it is loud. Excellent value at a very low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Time Brother's Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this neat little machine. Easier to use than the HP's I've bought before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t beat it for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t tried scanning anything yet, but all other functions seem to work just fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to readily set up wireless printing. I had older model of this printer, that consistently jamed paper. I brought old printer in for repairs ( im a total bb member, or what ever its called now) and once i arrived at store the ink in printer had leaked out and started to leak out of the container i was carrying it in. So buying a new one seemed easier then repairs and cleaning the old one...plus the price was right. Its just one more tech frustration for this old man.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good printer but impossible ink -- erefore useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer itself is great. Prints fast, no issues connecting to wifi. It was a little annoying to set up bc there are no instructions -- they keep prompting you to visit and site or dl the app, but I'd prefer instructions on paper or thru a single video -- and it took some googling to figure out the admin password. The interface with the panel isn't the best either, a little cumbersome. But I would have kept the printer if not for one thing: INK IS IMPOSSIBLE TO FIND! Amazon sells a color pack for an EXORBITANT PRICE! The black you have to buy separately and it's unavailable. Basically, once you run out of ink, the printer is useless unless you're willing to pay thousands a year for ink supply. I'm a student and I print all my PowerPoints for school, so I go thru a lot of ink, and this model just won't work for me when an ink pack that'll last me a month at best costs $70!

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the black ink for your Brother MFCJ1010DW and some issues. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.

      Unfortunately, the black ink for your Brother MFCJ1010DW is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.

      Below is a link to our web page. We recommend to open the look for the item link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.

      https://www.brother-usa.com/

      Thank you for being a Brother customer. We appreciate your business. If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy printer. Easy to set up. Love this updated brother printer! You can print something when you aren’t home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, great price. Works well. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better instructions needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the instructions are not easy enough in setting up the printer. No owners Manuel is supplied with the printer to fully explain all functions and operation instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer Bogus website Scam on brother..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer .BEWARE of bogus website that’s looking to rip up the wifi connection a widow opens and states : Contact the administrator .Char box appears.Responding to her basic questions, she advises me to wait between 5 and ten minutes for a call back .Sure enough a call comes from 402 area code. The gentleman hooks up to my computer via program and we discuss why the Mac cannot find the printer. Right at that moment I knew I was in a bogus scam website. For a small fee of 89.95 they will clean files so the connection can be restored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great features great price. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used right away. Worked perfectly. Took out of box. Plugged in. First print excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my home office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is cost but totally satisfied. Easy setup for printer and scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, inexpensive printer. Worked right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Little Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Nice copies. Easy to hook up. Would buy again if needed. Service from Best Buy was excellent !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we need. Printing is very fast. Very good for the price.

    I would recommend this to a friend