Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 10752985
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Brother All-in-one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's working great. It's very quiet, which we like a lot.
I would recommend this to a friendGreat printer, excellent scanning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer for the price. Setup was easy, the scans so far have been perfect and clear. Printing is a little slow, but for the price, it seems quite reasonable.
I would recommend this to a friendSurvey of purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my purchase of this brother printer. Just not with getting an email stating that my purchase would be delayed and then getting another email an hour later stating that my purchase is on the way. Someone needs to make up their minds
I would recommend this to a friendHappy Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good affordable all-in-one printer Ink is reasonably priced and good quality Brother has been my last four products and much better and easier to use than others
I would recommend this to a friendbrother
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great printer for the price. Only problem i've encountered is the little tray that is supposed to catch the printed sheets fails to come out and the paper falls on the floor
I would recommend this to a friendSAVE YOURSELF MONEY AND BUY A DIFFERENT MACHINE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I want to say that this machine is easy to use. Software is good, fax and scanning are fine. And the printer is INEXPENSIVE to purchase, right? But this thing gobbles up ink! We never print in color and yet we've had to change the color cartridges-twice! (the Brother tech told me that this machine uses small amounts of color ink when printing/maintenance)The black ink doesn't last like other printers we've had or that I've used at work. We will be tossing this printer in the trash because we've calculated that it will be more cost effective to buy another printer that uses much less ink than keep on paying to replace the Brother ink. Stay away.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I understand you are planning to return the Brother MFCJ1010DW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
NOTE: The Brother MFCJ1010DW is designed to stop ALL printing operations when any of the ink cartridges have reached their end-of-life. This is to ensure the life of the printhead and to maintain premium print quality. Some ink from all the ink cartridges is used in periodic cleaning cycles. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.
If one or more color ink cartridges are low but not at the end of their usable life and you want to minimize the use of color ink, change the settings in the Brother software to print with black ink only (grayscale). If you print with black ink only, the other ink cartridges must have ink for the printer to print. When an ink cartridge is depleted, you must replace it before you can print.
If you print with black ink only, the printer may still use small amounts of ink from all the ink cartridges for occasional servicing tasks. Brother recommends that you replace any low ink cartridges to avoid any interruptions in printing.
Below is a link for how to put the Brother MFCJ1010DW in black and white mode.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407050004/workspaceContext/workspace/processedPrint/Answer/176522
Terrible Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three printers died within seven months. This one is pathetic. After printing out less than twenty pages, it informed me that the 'black ink was low'. It would neither scan nor fax anything. I purchased this printer from Best Buy and they do not even sell the ink cartridges. Another complete waste of money and will be thrown in the trash.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing issues with your Brother MFCJ1010DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Brother printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a little more than I need. But it is working fine. I loaded it on my section of the computer, thought It would be on the total computer but my wife had to do something to get it on her section.
I would recommend this to a friendUpgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace my 9 year old MFC-J475DW which is basically the same with lots of upgrades. No brainer to upgrade for $80.
I would recommend this to a friendThe Bible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with it. Does what I need. If you want more, I can keep talking by the sun social. Goody. I got my 50 characters.
I would recommend this to a friendGreat printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love this printer. I wish it was a bit more compact but it is still small enough.
I would recommend this to a friendReliable printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer if like me you only print a few pages a month
I would recommend this to a friendDoes the job!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Setup was a bit challenging, but I like that it is easy to print anything from your phone.
I would recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you about the challenges you experienced with the setup. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Brother printer MFC-J1010DW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the printer and its features. Have used HP in the past, the Brother system takes a little time to get used to, but it's well worth it.
I would recommend this to a friendBrother printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works well with my new Lenovo laptop but not good with my old HP laptop. A good printer for the money
I would recommend this to a friendGood until the ink runs low, then you will scream
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent printing etc. at a reasonable price. So far so good. After you print enough pages to use up about 3/4 of any of the ink cartridges, it displays an "Ink Low" message on its LCD. Sounds reasonable, right? There's still enough ink to make a few copies. Press the "Copy" button and...it beeps. Press "Cancel" and...it beeps. Start pressing buttons at random and it rewards you with more beeps. Eventually by sheer luck you will have uncovered the secret button press sequence required of its human servants to put it in a mood to print a copy. But in your eagerness to please the machine you have forgotten exactly which of the many buttons you had to press, so the next time you try to copy - same thing. After several repetitions of this exercise in frustration, you will want (safety permitting) to throw it out a window and buy a less demanding printer. Summary: Designed by engineers for use by other engineers.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Geek squad ***** five star’s …
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my printer. Geek Squad set it up. Would purchase & setup again with Geek Squad.
I would recommend this to a friendBrothers Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good little printer. We have used it to scan and copy for personal use and not business.
I would recommend this to a friendGreat "All in One" printer for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great "All in One" printer for the price. Best Buy had the best price.
I would recommend this to a friendGarbage, Pay More and Get a Cheap Laser Printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage not even good for casual use. Wifi disconnects after 10 minutes. Initial toner is depleted after printing 10 pages. The printer stops working when it detects any low toner regarless of all others being full. You cannot just switch to greyscale if black toner is full. Menu interface is difficult to use to clear errors. I told myself do not buy a cheap inkjet and I did. Stupid me!!!
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW