Customer Ratings & Reviews

Outstanding printer & scanner ! Have had the previous model for 10+ years - still strong. Compact and Attractive.

Love this printer. It does everything I need it to do. Also like the monthly Refresh ink replacement.

good printer for the value glad I made the purchase

I have had Brother printers in the past and am satisfied with this one

This is a great little printer. It was simple to set up and prints beautifully. I was amazed it could print two sided pages automatically. The price was unbelievable.

Worked well, pickup went very smoothly. Great customer service.

The printer is great, but the scan function is rather finicky. I have managed to get it to work most of the time, but it can be a hassle. The wifi function is also not perfect, which could be my home wifi. It is fast and good quality printing, but a bit high maintenance. The ink is also more expensive than some other printers.

Nice and works great for what I want .!! Love it!!

Easy to set up and I really like the ability to send documents to the printer from my email when not beside it. Nice little machine for the price..

WORKS VERY WELL JUST WHAT I NEEDED FAX COPIER AND SCAN

Less expensive than HP and easier to operate. And for those of you who are tired of wireless printers, this one will operate wired.

It functions very well and thus far is flawless. I will, however, wait to see how expensive the ink replacements are going to be...

A great product connects and prints easily with laptops and phones. Brothers print clearly without any problems.

Fabulous printer! Easy to set us and to use! Great price! We love it!

an excellent printer very easy to use and service ink is a reasonable price ready to find

Good printer, easy to use and set up. Prints from any room in the house via my cell phone.

Ok printer, if you need to print a few documents. Ink cartridges only print 200 pages. I had to buy a better printer to save on ink.

Great printer, so easy to setup and work, print quality is amazing even when printing onto photos paper

I bought this printer 10 months ago. I started getting error messages saying my yellow ink was low when I almost exclusively print B&W. I have used nearly no yellow ink. Customer service told me the printer uses ink during maintenance, even when it is idle. The error message pops up every few seconds and obstructs my view of the screen. Customer service told me there was no way to stop the pop-up error message without replacing the low ink cartridge. Also, there is no way to test that the ink level reader. No way to tell if replacing the ink cartridge would truly correct the problem. But, I was told I could still print B&W. When I followed the chat agent's directions, it would not print in B&W. I want to send a written complaint to someone who would read it; the chat agent told me the only way to write a complaint was to write on the survey that popped up after out chat. Before the chat ended, and while I was still writing, the chat agent ended the chat. The fact that the printer does not print unless all ink cartridges are inserted and have useable ink, it uses ink even when idle, it does not even print in B&W when a color ink cartridge is low, the information I was given was wrong, the problems explained above were not in the product information, there is no way to register a complaint other than the online survey after the chat and the chat agent ended the chat before I was finished prompted me to write this review and give the printer 2 stars. The only redeeming qualities are that if you have all of the cartridge holders holding Brother ink cartridges and the ink cartridges are read as having adequate ink, you can print. If all of those conditions are not met, it will not print.

Very nice heavy duty printer. Great for home use.very easy to set up!