Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 10840252
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Brother user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. The wireless connection to computer and cell phone was a little difficult to set up but once I was able to do so, it has been fine. Fax prints very clearly.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never used a Brother printer before. But this is seamless experience. The setup was smooth, printing and scanning was excellent. So far, so good.
I would recommend this to a friendGet INKvestment instead of Inkjet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but inkjet is a thing of the past. Too costly. Today it’s best to get eco tank printers (Epson) or INKvestment tank (Brother) to get lots of ink at an affordable price.
No, I would not recommend this to a friendCopier and fax machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like very much.works great and landline fax , thats really what i needed.
I would recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was confusing it requires you use the app from brother. it prints pretty slow, but it is the cheapest printer I could find from brother I got it because my HP printer requires the subscription for ink cartridges so far I do not know if this one requires a subscription subscription is available it appears
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing slow printing issues with your Brother MFCJ1010DW machine. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer for my daughter-in-law. I’ve had a Brother printer for several years and love it. Copies turn out great, crisp and clear! Would definitely recommend this printer.
I would recommend this to a friendBuyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem in setup and when I callled brother tech support they said I had to pay them Bec the prob was my computer. I figured it out on my own & got it working. Buyer beware. Machine itself is cheap but works
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you where having connectivity issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you.
Please be advised, Brother International offers FREE support via phone, email, and online chat for the life of the product. This means that Brother International will never charge our customers to troubleshoot or answer their inquiries. Brother International does not install third-party software or scan customer devices for viruses.
The company with whom you spoke was not Brother International but rather a third-party company. Brother International has no connection to any third-party websites or phone numbers. You were not in communication with an approved Brother agent or website if you did not call 877-Brother (276-8437), receive a call from 877-Brother (276-8437), or visit
www.brother-usa.com.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Alhamdhulillah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a paper junkie. I am a visual designer. My long-time dream came true. The print us little lighter for my preference.
I would recommend this to a friendprinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like it is suppose to, hopefully this will last longer then last one which lasted only 4 months
No, I would not recommend this to a friendFast scanning and excellent printing quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Works with all our devices. Kids love to print their goofy stuff directly from their phones. Replacement cartridges are expensive.
I would recommend this to a friendBrother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get it the scan option to work. Not too happy it
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having unable to scan from computer issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508170002/workspaceContext/workspace/processedPrint/Answer/185179
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCJ1010DW
Brother printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.February 2/16/2026. Good until I had to put in new cartridges then wouldn't work. Have talked to Geek Squad three times and still not able to print. Had a Brother for years and it was good. This one is too complicated for a little personal use. Help has been difficult.
No, I would not recommend this to a friendBrother printer J1010
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t do multiple page double sided to double sided printing otherwise it’s been great.
I would recommend this to a friendGood functional printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer functions well. Printing is a little loud. Replacement ink cartridges are relatively more costly because it is difficult to get generic or refurbished cartridges.
I would recommend this to a friendAverage Printer - Poor Color Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only bought and used Brother brand printers since purchasing my first computer in 2005. I liked that they use four individual ink cartridges versus the other brands' single multi-color - more cost effective. But this new printer's color quality is poor compared to my old one when printing photos - the colors just don't match and adjusting settings doesn't help. I paid full price $100 after waiting for a sale to replace my old one.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some print quality issues with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Efficient but BIG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good... much better than any HP. It is kind of big and takes up a lot of room. But Brother products are good.
I would recommend this to a friendluv2shop54
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like this printer not too big and not in the way....set up was hard but thank goodness for my geek squad got me up and running in no time i am happy with my purchase
I would recommend this to a friendGood printer for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and get running. Print was good. This is my 2nd Brother printer. Very Satisfied!
I would recommend this to a friendGREAT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great print quality and easy to use! Easy setup and plenty of help from Brother customer service.
I would recommend this to a friendReview of Brother MFC-J1010DW inkjet printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer after my canon printer started having problems with printing correct colors and tried to correct the problem by cleaning the print head. This resulted in the ink absorber becoming full and still the colors were not printing correctly. This new printer was very easy to set up and has been printing very well in both black and white and color and I believe the ink will be less costly than with the canon.
I would recommend this to a friend