Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- SKU:
- 10840252
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Getting paper jam error 3 months in even with no j
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working great when I bought it. Three months later and the paper is always jamming. It prints pdf a little better but the lines come out crooked (i.e. looks like someone pulled the paper out too fast while printing). It scans and copies just fine, but printing is always giving me a paper jam error even when there is no jam. My older brother printer did not give me any issues like this.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having jamming and print quality issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/174838
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/176286
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/176200
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/176201
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/175445
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/178022
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/181978
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/176286
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCJ1010DW
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working great for my children's homeschool needs! Love how I can do everything from my phone
I would recommend this to a friendVery Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product Buy It Now!! My Friend Bought One And It Has Lasted Her 20 Years!!
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An overall great product from brother. It’s quick and efficient
I would recommend this to a friendOkay for light printing needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an average little printer. It will be ok for very light printing needs. I wouldn't trust to do more than that, though. The plastic parts feel flimsy. I would recommend this printer for occasional, light household use.
I would recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, very useful for 2 sided prints and color
I would recommend this to a friendNot bad for the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of difficult to set up. For some reason it doesnt want to print with certain programs. Should be easier to use.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having printing issues from certain programs with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Nice little unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hopefully it last longer than the HP one i just replaced after 4 months...
I would recommend this to a friendMy Brother printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer...Hard to find ink for it though...especially black ink.
I would recommend this to a friendMy Brother Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent...nothing more to said...I said all...Excellent, very satisfied with the printer.
I would recommend this to a friendInstructions challenge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little challenge to get set up but other then that I am happy with it
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is good, a bit slow on the printing side. But has good scanning options and wifi!
I would recommend this to a friendWARNING-BLACK SOLD OUT
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is great. Easy setup and great features with a good price. However, black ink is nowhere to be found. Check stock of black ink before you purchase.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thank you for your recent inquiry regarding the availability for the Black Ink for your Brother MFCJ1010DW. I hope that you're having a good day.
Unfortunately, the Black Ink for your Brother MFCJ1010DW is currently out of stock. However, availability is expected soon. I apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to open the link click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC401XLBKS
Thank you for being a Brother customer.
Good Brother Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Was much easier to hook to the internet than the HP we had.
I would recommend this to a friendGreat!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! Works on my university wifi network seemlessly!
I would recommend this to a friendAwesome Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good for the price . Takes a little while to figure it out but it's worth it.
I would recommend this to a friendBrother printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the ink would be not in color and print the black color longer.
I would recommend this to a friendgarbage garbage garbage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this printer was a huge pain to connect to wireless, printed two documents, and then demanded a refill of ink to work anymore. i didn’t want to get a subscription, so bought a refill at the office store locally, and it lasted for ONE WEEK with about five print jobs. the machine won’t work without so much effort. doesn’t stay connected to wifi. the subscription is expensive and absurd, and the machine won’t just PRINT stuff. so annoying. threw it out. literally.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having Ink yield not as expected and connectivity issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Great printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well and very efficient with the ink usage.
I would recommend this to a friendAmazing item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazibg item. It was hard at first to put together but got the hang of it
I would recommend this to a friend