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Customer Ratings & Reviews

$109.98

Customer reviews

Rating 4.4 out of 5 stars with 1690 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,690 reviews
  • Rated 5 out of 5 stars

    Brother Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Brother all in one printer. It's a good printer and a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift (that I get to use as well)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift , bought primarily because of the glowing reviews, discount for Black Friday, and I’ve had a brothers printer for years. I found the entire experience of purchasing, picking up , setting up, and using this printer to be really easy and enjoyable. Would definitely purchase again. (I’ve used the printer and scanner a few times and believe it to be of good quality)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little all in one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast little all in one. Easy set up, easy to load ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great in my home office. It's exactly what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Non-functioal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was not compatible with my operating system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase worth the price highly recommend fits nice on small space

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brother MFC-J1010DW Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time programming the wifi.After 2 days the printer said the wifi was not connected and had to be reinstalled.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW Brother

  • Rated 5 out of 5 stars

    Great Orinter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Brother printers and this one is a great buy at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dependable Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, basic printer. It's a really dependable workhorse of a printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer at a good price!!! Fast shipping and tracking also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh brother - what a printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything nicely that a printer should and was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up comes with ink. Very nice printing. Would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brothers printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its speed is very slow. It takes between 5 to 7 minutes to print a color photo.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    printer not working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer just stopped printing. There is new ink. The printer only partially prints what is needed. I am very unhappy with this printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this junk! All it does is try to sell you ink. Very wonky interface, doesn't turn off when asked, message is always "busy, try again later". Steer clear of this one

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW Brother

  • Rated 2 out of 5 stars

    Brother Printer MFCJ1010DW

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is great! I have no complaints with them. My order arrived right on time and it was a reasonably price. The Brother Printer MFC-J1010DW has been terrible using. I have had issues with ink since the day i got it. Ive tried everything and its junk or the one i have is and i dont want my moneyback i just want to prinr

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing ink issues with your Brother MFCJ1010DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Did not work for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this printer and hooked it up, i couldnt do much without signing into their app. I got the app, and upon filling out the information, only Canada was listed. No U.S. On top of that, there are terms and conditions you need to agree to in order to use the app and do any updates on the printer. Within those terms, there’s an agreement that states you need to sign up for ink subscription, and they offer different plans. None of those plans seemed lucrative to me. There is also no option to opt out. I returned the printer the next day and got something else. Got that hooked within 5 min, with app and all. I would not recommend this printer here in USA.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    Look at other brands

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works nicely EXCEPT every store, wholesaler, even brother has the black ink on back order. So for so far 2 weeks I cannot use the printer . I bought it less than 90 days so I cannot return it. Imagine I have to buy another printer because brother cannot supply the cartridges !!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use. This is great for the value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a okay job for its price but its bulky and not the easiest to setup/use

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother