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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1641 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the MFC-J1010DW for its excellent print quality, ease of use, and straightforward setup. Many appreciate its compact size, wireless capabilities, and reasonable price point. Positive feedback also highlights the printer's quiet operation and reliable performance. While some users experienced challenges with scanning, the overall customer sentiment is highly favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,641 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the money. Very clear print, black or color, one side or both sides. Very happy with my choice!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Nice cheap printer, but wastes ink.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is ok for a small office/home, easy to set up, nice sharp prints and scans, great color scans, and prints quicker than both my old and new canon printers. That being said once the ink gets low there is an error code you cannot print past until you replace the ink. On my other printers I am able to keep printing until there is an actual loss of ink quality, but with this one it's just a sensor that thinks ink is low. Very frustrating and will lead to too much ink wasted. It seems other Brother printers have a setting where you can continue printing, but not this one. Returning for another Canon.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I understand you are planning to return the Brother MFCJ1010DW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW

      Please be advised. The Brother MFCJ1010DW is designed to stop ALL printing operations when any of the ink cartridges have reached their end-of-life. This is to ensure the life of the printhead and to maintain premium print quality. Some ink from all the ink cartridges is used in periodic cleaning cycles. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.

      If one or more color ink cartridges are low but not at the end of their usable life and you want to minimize the use of color ink, change the settings in the Brother software to print with black ink only (grayscale). If you print with black ink only, the other ink cartridges must have ink for the printer to print. When an ink cartridge is depleted, you must replace it before you can print.

      If you print with black ink only, the printer may still use small amounts of ink from all the ink cartridges for occasional servicing tasks. Brother recommends that you replace any low ink cartridges to avoid any interruptions in printing.

      Below is a link with more information on black and white print only.

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410110003/workspaceContext/workspace/processedPrint/Answer/176522 Brother

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fair price and very practical product, good quality

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Beautifully. Had an HP. Had nothing but trouble with it. I absolutely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer. The best!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, I highly recommend it, for any use. I do not regret the purchase, it was the best option for my company. and the shipment was timely.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good printer! Prints very well! Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not going off line like HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i t hasn't put itself off oline yet. it was a lot of cools added features and also has a fax line

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Machine for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very easy to set up have 1 hardwired and laptop on wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my printer, excellent product and very happy with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Works good and prints fast. Quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very economical printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best printers I've ever used. You don't have to pay too much for inks which costs a fortune in some other brands. One of the cool feature I'd say it auto cleans the printer head itself regularly when it's not being used for a certain period of time. I'd recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cost effective printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and use! It works well and is everything that I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer definitely better than the hp one i originally bout this by far better i paid full price of a 100$ but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Runs smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been running real smooth no complaints here havent had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well just as expected on brother products. Great value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s it’s good cause I like it. It’s my favorite stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality printing and color print jobs are quite slow but for the price it gets the job done. Setup was very straight forward. I'm satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are happy to hear that you are satisfied with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Brother

  • Rated 5 out of 5 stars

    Love this Alexa enabled printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally replaced 11 year old brother printer. This one hooked up seemly with Alexa and prints by voice. Only paid $69. Worth every cent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good printer..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer with an option to buy aftermarket ink which is very convenient. I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid multi-function Printer/Scanner/Fax/Copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces my previous printer...a similar Brother. Like all color printers, they use too much ink "cleaning". Hopefully this one will work well...its predecessor did.

    I would recommend this to a friend
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