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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,678 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Basic home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a basic home printer this has exceeded expecations. Scans and prints quickly. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Brother stuff. Easy to use and good print quality for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient and Reliable Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A capable printer for home use. Those the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Great budget printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast scanning choice of output file format. Print is reasonably fast, however uses a lot of ink and cartridges are email.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at: https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this printer Great price, easy to Install, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great solution for a compact space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer easy to set up and prints with amazing quality for such a low price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer - best quality and low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent printer and prints with the best-quality output.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for printer itself. Works well with direct connect USB, however wireless hookup is problematic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good! The functions all works. But ink storage time is too short, I.e, only one year.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great home printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! Have always used HP printers, but ghis one is faster and interacts better w.my laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a nice all-in-one printer, but it has problems. Customer service is over 2 hr. wait and they do not call you back as they say they will. Unable to update firmware online; only errors. This unit has problems/hassles and not worth the $79.99 I paid for it. Will probably return since there is no real customer service; I don't trust Brother much anymore.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor and that you are planning to return the Brother MFCJ1010DW. If you still have the machine, please give us another chance, we’d like to make things right. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and get running. Downloaded app to phone and can print from iPhone too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer with a lot of functionality! Easy to install, easy to use with mobile and laptop. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works almost as good as the old one I had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother printer 3 out of rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer, feel the head cleaner the Brother does at random times wastes ink and ink is expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    i'd buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    initially hard for me to set up....little help from Brother ... but i did finally geo it to function properly... i bought 2 ya do it once, 2nd time was easy..what i really like about this machine..the simplicity of loading the ink...

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I ever bought. Printing quality is great and it allowed me to print online when I updated my wifi network to 5G. It also has special feature of fax ( not using it anymore) but it will be useful if you do not have wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good basic printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Set up was pretty straightforward and it prints good. I haven’t really done anything with color yet. The only thing i wish it had was a rear feed so the thicker paper would go through easier. The ability to print from my phone is nice

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and print quality is excellent. Good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work and use great quality of printing easy set up

    I would recommend this to a friend