Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- |
- SKU:
- 6503815
Customer reviews
Rating 4.5 out of 5 stars with 1672 reviews
(1,672 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Brothers Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced similar Brothers printer that lasted for almost 7 years. It was not compatible with windows 11. Had trouble getting the scan feature on this printer to work. Enlisted assistance and all is well now.
I would recommend this to a friendRated 2 out of 5 stars
Expensive cartridges that don't last
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It prints fine. However, the cartidges are very expensive and do not even come close to lasting the number of pages the cartridge says it should cover. When there is still ink left, but it is low, the printer will not print, making this equally frustrating.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 4 out of 5 stars
Nice economy printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product to use for the home purpose. Quality of print is good and the interface is good.
I would recommend this to a friend Rated 5 out of 5 stars
love my printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my printer, easy to set up and use I would recommend for the average printer user. It does run out of ink faster than my old HP printer but it is much easier to use and is smaller in size-perhaps that is the reason.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 3 out of 5 stars
Not blown away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is very slow to print. Literally takes 10 minutes to print a photo. Was not easy to set up. Took 3 hours to get it to connect to my wifi. Finally, I got it to connect. The quality of the finished product is very good. Ink lasts a long time, despite some of the other reviews which said it ran out quickly. They are either drama queens or they were high. I would consider buying it again based on the price which was good.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing slow printing issues with your Brother MFCJ1010DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/182439
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Oh Brother
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never gone wrong with brother. Best printer at this price point I've ever owned. It is extremely responsive. It prints very nicely. It doesn't force me into proprietary ink with chips.
I would recommend this to a friend Rated 4 out of 5 stars
The new printer is good, but how the cartridges wi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new printer is good, but how the cartridges will behave is unknown. Today, a good pointer
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great printer and great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is great - I needed one that had a feeder for scanning and printing, and this works like a charm. Easy to set up and use
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I’ve been able to print things for my circuit and create print and cut projects! So usefully for everyday school/work necessities
I would recommend this to a friend Rated 5 out of 5 stars
Right On Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new printer after my old one crashed and this one was perfect for the price.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 2 out of 5 stars
Waste of Money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this printer for 10 months now, the ink cartridges that came with it were great. Set up with wireless connection was easy, but typing the password on the tiny screen is a challenge. It prints well and fast. So 2 stars for that. I’ve only changed the CY and B, so far since then. My issues are: 1. The paper feeder can be cumbersome to get in and out especially when I have to print back to back. I have to manually feed the paper for this. 2. There is no feature for paper custom size. I sometimes print in papers that are not usually common. My previous Epson had this feature and I didn’t realize that this Brother printer don’t support that feature. 3. The INK!!! can be so difficult to find… wherever!!! either at Brother’s website, BestBuy or Amazon. I have been waiting for a restock on the black ink for 2 months. And here I am, left with a good printer without the black ink. But what is a good printer without it?!?! And the ine and only seller in Amazon are selling the black ink twice the regular MSRP. ☹️ Which I would rather use my money for a new printer. I don’t really recommend this printer if you are going to use it more often because you will just be frustrated with it not having inks in stock. I am planning to look for another brand of printer soon.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the black ink for your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.
Unfortunately, the black ink for your Brother MFCJ1010DW is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC401BKS
Thank you for being a Brother customer. We appreciate your business. For the other issues please called us to better assist you Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good copier, printer, scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, does what it needs to. Would recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Brother printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and was priced nicely. In stock and easy to pick up.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this is one of the best printers I've owned.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great little workhorse that gets the job done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good - quick and easy to connect, and I love the ADF for multi-page scans or copies. No issue printing envelopes, something that caused me great angst with my former HP that recently died.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
New Brother printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for Canon mx410 printer. So far works great. Easy setup, happy with the results.
I would recommend this to a friend Rated 5 out of 5 stars
Good printer at reasonable price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Does what it’s supposed to do. Be aware it is noisy. I love that I can send a document to print from any connected device.
I would recommend this to a friendRated 5 out of 5 stars
Best for the price & setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simplicity of setup & affordable price point were the driving factors for this purchase. Having been a previous Brother consumer, I am partial to this product line.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great printer. Good value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Good value. Easy to set up. Although I do miss having a printed manual.
I would recommend this to a friend Rated 3 out of 5 stars
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs out of ink quick and takes forever to scan. Would buy for small projects
I would recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having Ink and scanning issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW








