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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1677 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,677 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great for my home office. If i change to another printer it will be a lazer jet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy set up and prints nicely.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Prints quickly and clear. Great inexpensive printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple and easy to useD. This is my second time buying one. I needed a new one for my office. Great price and do the job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't go wrong with a Brother!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small form factor, easy installation, working flawlessly on WiFi. It really exceeded my expectations. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wireless Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the printer so convenient to print from anywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap nice works well what more can you ask from a printer it was easy to set up and hasnt given me any troubles

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best gift ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Off a wim I purchased this as a gift with the low price and quality ofthe name.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer is good, but ink levels decrease too much.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great for small spaces. I especially like that it has a paper drawer in the front so I can put it where I have a shelf above it and not worry about having to feed the paper from the back. The installation was ok. However, the biggest reason I am not giving it a higher rating is that the ink level is decreasing even though I'm not printing much. I've heard that this happens with inket printers because the ink dries out, but I haven't experienced it with previous inkjet printers that I've had.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support Brother

  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works. Print and scanner quality is good. But I like my old HP printer better. Cant figure out how to print from my phone. The multipage scanner also is only one sided. Wish i did better research befor purchasing otherwise i would have went with a different printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Below are 2 answer links for unable to print from phone. one is for android and the other for apple.

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32304210004/workspaceContext/workspace/processedPrint/Answer/178477

      Answer Link:https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32304210004/workspaceContext/workspace/processedPrint/Answer/178479

      If you need more assistance, we would be glad to help you. Our Brother customer service team is available to assist you at www.brother-usa.com/brother-support. Brother

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this new printer. Very easy set up to print from both phone and computers. Scanning very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far it’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup for techno dummies. So far we’re happy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and Mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and small. Fax is a good feature. Don't need big machine to accomplish what i need to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something that works seemlessly with a Chromebook and this did the trick. Doesn't do double sided copying through the adf though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid inkjet multifunction printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid inkjet multifunction printer. Works with Chromebooks and Apple airprint, which is what was needed. Prints fast, but paper shoots out a bit too fast and the tiny tray that catches the paper could be bigger. Wish it came with higher capacity ink cartridges to start, and when we needed new black ink it took about a month until it came off backorder, wish it had better support in that area from Brother.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and fast printer great price very good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Color Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Had a bit of trouble scanning and emailing directly from the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working good no delays or torted marks on my documents Easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Cheap Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an older version just like this I love for my Chicago home office and needed one for my Tampa home office. Got this one and it is an upgrade at less money and works great! The new software app is lightyears better than the old and the old was pretty good. Cannot go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, been having it for a year for school, never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is exactly what I wanted to replace my wonferful Lexmark I had for many many years. Quite user friendly.

    I would recommend this to a friend