Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- |
- SKU:
- 6503815
Customer reviews
Rating 4.4 out of 5 stars with 1678 reviews
(1,678 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Worst printer i ever had!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is my bad i shouldnt have selected a cheap deal, from a brand that is mostly dead. With convoluted support and unsuable software together with a very expoensive ink cost. This is the worst printer i ever had, it is basically unsuable and can't count with it printing without some serious trouble shooting.
No, I would not recommend this to a friendRated 3 out of 5 stars
No manual etc.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is getting an instruction manual too much to ask for?. Go online and download it. pages of safety instructions that only an idiot would need but never read. More bell’s and whistles than the brothers printer it replaced but slower than molasses.
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice Buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works great. my old printer took a dump so purchased this one. love the performance!
I would recommend this to a friendRated 4 out of 5 stars
Great for what it is built for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better built than most other options for an All in one. I don't print a lot of stuff or I would opt for a laser printer, but this is the best in the All-in-one category.
I would recommend this to a friendRated 5 out of 5 stars
Great Printer at great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer price was a very good printer and low in cost. The printer cartridges are much cheaper than the current printer that I had to replace. Great product!
I would recommend this to a friendRated 4 out of 5 stars
Does the job (almost) every time!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Sometimes it randomly acts up and disconnects from our wifi and I restart it and it works.
I would recommend this to a friendRated 2 out of 5 stars
Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it print fast from my phone and laptop has no problem with it
No, I would not recommend this to a friendRated 3 out of 5 stars
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem in setup and when I callled brother tech support they said I had to pay them Bec the prob was my computer. I figured it out on my own & got it working. Buyer beware. Machine itself is cheap but works
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you where having connectivity issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you.
Please be advised, Brother International offers FREE support via phone, email, and online chat for the life of the product. This means that Brother International will never charge our customers to troubleshoot or answer their inquiries. Brother International does not install third-party software or scan customer devices for viruses.
The company with whom you spoke was not Brother International but rather a third-party company. Brother International has no connection to any third-party websites or phone numbers. You were not in communication with an approved Brother agent or website if you did not call 877-Brother (276-8437), receive a call from 877-Brother (276-8437), or visit
www.brother-usa.com.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Rated 5 out of 5 stars
Copier and fax machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like very much.works great and landline fax , thats really what i needed.
I would recommend this to a friendRated 3 out of 5 stars
Black Ink hard to get
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to buy black ink cartridges, even from company, separately. Must subscribe to their "auto" resupply. Whether this is intentional or not, not sure. I would suggest, unless you want to subscribe to an ink replacement program, to ensure that you can buy any of the ink cartridges separately from the store you are buying the printer from.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just needed a decent printer for at home. It works but prints a little slow. The ink that was included didn't seem to last very long.
I would recommend this to a friendRated 3 out of 5 stars
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was confusing it requires you use the app from brother. it prints pretty slow, but it is the cheapest printer I could find from brother I got it because my HP printer requires the subscription for ink cartridges so far I do not know if this one requires a subscription subscription is available it appears
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing slow printing issues with your Brother MFCJ1010DW machine. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Rated 5 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at other printers in this price range and reading and watching a few reviews, I decided to purchase this, so far I am extremely happy with it, it feels so much better built than the others I was looking at,
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never used a Brother printer before. But this is seamless experience. The setup was smooth, printing and scanning was excellent. So far, so good.
I would recommend this to a friendRated 4 out of 5 stars
Slow color printing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color printing is slow. Little tiny screen is hard to read. Wi-fi could not be set up. Needed to use USB. Otherwise, it functions well and looks great for this price.
I would recommend this to a friendRated 4 out of 5 stars
Ms.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not as user friendly as the previous Brother printer we owned. It is more difficult to make changes as the only place you can get help is to get the user manual on line.
I would recommend this to a friendRated 4 out of 5 stars
Brother user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. The wireless connection to computer and cell phone was a little difficult to set up but once I was able to do so, it has been fine. Fax prints very clearly.
I would recommend this to a friendRated 4 out of 5 stars
Get INKvestment instead of Inkjet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but inkjet is a thing of the past. Too costly. Today it’s best to get eco tank printers (Epson) or INKvestment tank (Brother) to get lots of ink at an affordable price.
No, I would not recommend this to a friendRated 5 out of 5 stars
printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like it is suppose to, hopefully this will last longer then last one which lasted only 4 months
No, I would not recommend this to a friendRated 5 out of 5 stars
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer for my daughter-in-law. I’ve had a Brother printer for several years and love it. Copies turn out great, crisp and clear! Would definitely recommend this printer.
I would recommend this to a friend








