Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1678 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,678 reviews
  • Rated 5 out of 5 stars

    Alhamdhulillah

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a paper junkie. I am a visual designer. My long-time dream came true. The print us little lighter for my preference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother printer J1010

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won’t do multiple page double sided to double sided printing otherwise it’s been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast scanning and excellent printing quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works with all our devices. Kids love to print their goofy stuff directly from their phones. Replacement cartridges are expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient but BIG

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good... much better than any HP. It is kind of big and takes up a lot of room. But Brother products are good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Printer - Poor Color Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only bought and used Brother brand printers since purchasing my first computer in 2005. I liked that they use four individual ink cartridges versus the other brands' single multi-color - more cost effective. But this new printer's color quality is poor compared to my old one when printing photos - the colors just don't match and adjusting settings doesn't help. I paid full price $100 after waiting for a sale to replace my old one.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some print quality issues with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support. Brother

  • Rated 4 out of 5 stars

    Good functional printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer functions well. Printing is a little loud. Replacement ink cartridges are relatively more costly because it is difficult to get generic or refurbished cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    luv2shop54

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this printer not too big and not in the way....set up was hard but thank goodness for my geek squad got me up and running in no time i am happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good printer for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and get running. Print was good. This is my 2nd Brother printer. Very Satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    GREAT BUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great print quality and easy to use! Easy setup and plenty of help from Brother customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Review of Brother MFC-J1010DW inkjet printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer after my canon printer started having problems with printing correct colors and tried to correct the problem by cleaning the print head. This resulted in the ink absorber becoming full and still the colors were not printing correctly. This new printer was very easy to set up and has been printing very well in both black and white and color and I believe the ink will be less costly than with the canon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Canon

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge upgrade from the Canon copier we had. It does go through the black ink fairly quick, but the Bluetooth printing is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money, easy to set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer for the price. I have used several wifi printers and always struggled to set-up wifi connectivity, however wifi set-up for this printer was a breeze.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Poor Wireless Reception + Functionality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to use this printer wirelessly it needs to be within 2 feet of the router, so this is not in the same room as my computer. It has proprietary software that has to be used to scan, even though there is a scan button on the All-in-One. To scan a multiple page two sided document you place paper on scanner, go to computer click scan, go back to All-in-One and flip the paper over, go back to computer click scan, go back to scanner for the next page more of the same..... This will not work wirelessly without the proprietary software. I actually called Brother to confirm the processes, and questioned the claim that you could scan from All-in-One or computer, that is only if the computer is attached to All-in-One with a USB cable. I think there might be an app you can use from your phone, also not advertised. I expect better than this from Brother.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support Brother

  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, connect to wirelessly, and insert ink. The print quality is ok-ish but I'm using off-brand ink so idk if that causes an issue. It never did with my old printer.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Brother recommends that customers don't use generic ink cartridges or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality, and machine reliability since the ink formulation in genuine Brother ink cartridges prevents smearing and clogging of the print head. The Brother limited warranty doesn't apply to any problem caused by the use of unauthorized third party ink and/or cartridges.

      The Brother MFCJ1010DW is designed to work with ink of a particular specification and will work to a level of optimum performance when used with genuine Brother branded ink cartridges. Brother can't guarantee this optimum performance if the ink or ink cartridges of other specifications are used. Brother doesn't, therefore, recommended the use of cartridges other than genuine Brother branded cartridges with this machine or the refilling of empty cartridges.

      If damage is caused to the print head or other parts of the machine as a result of using incompatible products with the machine, any repairs required as a result may not be covered by warranty. Brother

  • Rated 4 out of 5 stars

    Loud printer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smaller compared to my larger laser Brother printer. But it is very loud when it prints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good working printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was pretty easy to set up. It's discovered right away by Apple devices, so printing from iPads and iPhones is really simple. This was my first time installing a printer in a metal container, and so I didn't take into consideration the temperature. During the morning meetings we're unable to print to it due to the low temperature. Other than that it works like a champ.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Field all required

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and very convenient. Double side print and scan option available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother MFC-J1010DW all in one printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the perfect all in one printer from Brother

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrt

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, however, does not hold as much paper as I would like.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    How can this printer get positive reviews?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I wanted to design a printer for the express purpose of irritating myself, not working properly, not being easy to set up, and being a total waste of time and money, I would simply buy the Brother MFC-J1010DW. I have never purchased a more frustratingly poorly designed hunk of plastic than this printer. Nothing worked. In fact, I couldn't return it fast enough and it was only because I had to return it for a refund that I didn't set it out on my lawn and smash it with a sledge hammer. DO. NOT. BUY. THIS. PRINTER.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. I understand you are planning to return the Brother MFCJ1010DW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother