Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- |
- SKU:
- 6503815
Customer reviews
Rating 4.5 out of 5 stars with 1671 reviews
(1,671 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the MFC-J1010DW for its excellent print quality, ease of use, and straightforward setup. Many appreciate its compact size, wireless capabilities, and reasonable price point. Positive feedback also highlights the printer's quiet operation and reliable performance. While some users experienced challenges with scanning, the overall customer sentiment is highly favorable.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Average Printer - Poor Color Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only bought and used Brother brand printers since purchasing my first computer in 2005. I liked that they use four individual ink cartridges versus the other brands' single multi-color - more cost effective. But this new printer's color quality is poor compared to my old one when printing photos - the colors just don't match and adjusting settings doesn't help. I paid full price $100 after waiting for a sale to replace my old one.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some print quality issues with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Rated 5 out of 5 stars
luv2shop54
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like this printer not too big and not in the way....set up was hard but thank goodness for my geek squad got me up and running in no time i am happy with my purchase
I would recommend this to a friendRated 4 out of 5 stars
Good functional printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer functions well. Printing is a little loud. Replacement ink cartridges are relatively more costly because it is difficult to get generic or refurbished cartridges.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Good printer for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and get running. Print was good. This is my 2nd Brother printer. Very Satisfied!
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
GREAT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great print quality and easy to use! Easy setup and plenty of help from Brother customer service.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Review of Brother MFC-J1010DW inkjet printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer after my canon printer started having problems with printing correct colors and tried to correct the problem by cleaning the print head. This resulted in the ink absorber becoming full and still the colors were not printing correctly. This new printer was very easy to set up and has been printing very well in both black and white and color and I believe the ink will be less costly than with the canon.
I would recommend this to a friend Rated 5 out of 5 stars
Brother MFC-J1010DW all in one printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the perfect all in one printer from Brother
I would recommend this to a friendRated 5 out of 5 stars
Better than Canon
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a huge upgrade from the Canon copier we had. It does go through the black ink fairly quick, but the Bluetooth printing is a great feature.
I would recommend this to a friendRated 4 out of 5 stars
Field all required
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good and very convenient. Double side print and scan option available.
I would recommend this to a friendRated 3 out of 5 stars
Works well for work documents
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect/ the colored ink is too dull for photos or flyers
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having print quality issues on photos or flyers with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that.
Please be advised, it would be best to do a deep cleaning of the print heads call a Initial Purge.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32505160004/workspaceContext/workspace/processedPrint/Answer/181618
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCJ1010DW
Rated 2 out of 5 stars
Crappy Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult with little instructions. Print quality is poor and very bad set up instructions. Seldom use and both a better brand.
No, I would not recommend this to a friendRated 4 out of 5 stars
Loud printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smaller compared to my larger laser Brother printer. But it is very loud when it prints.
I would recommend this to a friendRated 5 out of 5 stars
Value for money, easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent printer for the price. I have used several wifi printers and always struggled to set-up wifi connectivity, however wifi set-up for this printer was a breeze.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good working printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was pretty easy to set up. It's discovered right away by Apple devices, so printing from iPads and iPhones is really simple. This was my first time installing a printer in a metal container, and so I didn't take into consideration the temperature. During the morning meetings we're unable to print to it due to the low temperature. Other than that it works like a champ.
I would recommend this to a friend Rated 4 out of 5 stars
Mrt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, however, does not hold as much paper as I would like.
I would recommend this to a friendRated 5 out of 5 stars
Brother Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had Brother printer which lasted over 12 years. That is the reason I bought another Brother printer.
I would recommend this to a friendRated 5 out of 5 stars
Great for photo printing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, the photo quality printing is outstanding and the cartridges are good value and durability
I would recommend this to a friendRated 5 out of 5 stars
Good value for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a printer and did not want one that required an ink subscription. This checked off all of the boxes and didn't break the bank.
I would recommend this to a friendRated 3 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems much too complicated----my last printer was definitely easier. Would not purchase this brand again.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW
Rated 5 out of 5 stars
Brother Printer gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great find at a great price. Originally had some issues setting up but was able to talk through it with the Geek Squad to get it up and running.
I would recommend this to a friend








