Customer Ratings & Reviews
- Model:
- MFCJ1010DW
- |
- SKU:
- 6503815
Customer reviews
Rating 4.5 out of 5 stars with 1682 reviews
(1,682 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Brother MFC-J1010DW all in one printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the perfect all in one printer from Brother
I would recommend this to a friendRated 1 out of 5 stars
Very Poor Wireless Reception + Functionality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In order to use this printer wirelessly it needs to be within 2 feet of the router, so this is not in the same room as my computer. It has proprietary software that has to be used to scan, even though there is a scan button on the All-in-One. To scan a multiple page two sided document you place paper on scanner, go to computer click scan, go back to All-in-One and flip the paper over, go back to computer click scan, go back to scanner for the next page more of the same..... This will not work wirelessly without the proprietary software. I actually called Brother to confirm the processes, and questioned the claim that you could scan from All-in-One or computer, that is only if the computer is attached to All-in-One with a USB cable. I think there might be an app you can use from your phone, also not advertised. I expect better than this from Brother.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Rated 5 out of 5 stars
Good value for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a printer and did not want one that required an ink subscription. This checked off all of the boxes and didn't break the bank.
I would recommend this to a friendRated 4 out of 5 stars
Mrt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, however, does not hold as much paper as I would like.
I would recommend this to a friendRated 5 out of 5 stars
Brother Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had Brother printer which lasted over 12 years. That is the reason I bought another Brother printer.
I would recommend this to a friendRated 5 out of 5 stars
Brother Printer gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great find at a great price. Originally had some issues setting up but was able to talk through it with the Geek Squad to get it up and running.
I would recommend this to a friendRated 5 out of 5 stars
Great for photo printing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, the photo quality printing is outstanding and the cartridges are good value and durability
I would recommend this to a friendRated 5 out of 5 stars
Pretty good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked really well right out of the box. Starter ink has lasted for quite a bit even after printing off several photos on high quality paper. Really nice colors, nicely pigmented
I would recommend this to a friendRated 5 out of 5 stars
Great Inkjet Printer with Drivers that work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and always good to get a brother since their drivers are good with mostly all OS's. Least has the scan and print and copy and fax if needed.
I would recommend this to a friendRated 5 out of 5 stars
Awesome compact home printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal all around. Could not ask for better this compact printer has all the benefits and features for home use.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this printer has been amazing for me. My previous one kept jamming and never printed anything. I’m so glad I made this purchase!
I would recommend this to a friendRated 4 out of 5 stars
so easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has been reliable wirks everytime. The on con is the noise it makes when it starts to print
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Nice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and easy to use. I love that I can print from anywhere in the house.
I would recommend this to a friend Rated 3 out of 5 stars
I should have researched this before purchasing it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink for the printer is outrageous. I should have checked that out before I bought it. The printer will not scan small objects like a credit card or drivers license. It Hass to be fairly large for the scanner to work. I had a hard time figuring out how to print from my computer. The directions are not very good.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some issues with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother support team is available to assist you directly at www.brother-usa.com/brother-support
Rated 4 out of 5 stars
New printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my parents love it. I'm waiting to see how the replacement ink process will work.
I would recommend this to a friendRated 3 out of 5 stars
It's Ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a year in owning this product. It worked well for about 9 months but the color stopped working. The black is a little faded now even with new ink. It had a strong start though and it still prints black. I think maybe I got a bum one. I didn't connect the wifi because of the tiny keypad was too much for me.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having print quality issues and are unable to connect wireless with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
I have included a few links to the FAQ answer that should assist you. Please follow all the steps listed in the following link.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/178022
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/174309
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Rated 1 out of 5 stars
How can this printer get positive reviews?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I wanted to design a printer for the express purpose of irritating myself, not working properly, not being easy to set up, and being a total waste of time and money, I would simply buy the Brother MFC-J1010DW. I have never purchased a more frustratingly poorly designed hunk of plastic than this printer. Nothing worked. In fact, I couldn't return it fast enough and it was only because I had to return it for a refund that I didn't set it out on my lawn and smash it with a sledge hammer. DO. NOT. BUY. THIS. PRINTER.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. I understand you are planning to return the Brother MFCJ1010DW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1010DW
Rated 4 out of 5 stars
Great overall
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works great other than it keeps disconnecting from the Wi-Fi for some reason.
I would recommend this to a friendRated 5 out of 5 stars
All in one printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brother Mfc j1010dw all in one printer The best company
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Rated 4 out of 5 stars
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.professional results, easy to use. not heavy, sleek
I would recommend this to a friend








