Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1677 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,677 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional results, easy to use. not heavy, sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11 years of loyalty to Brother printers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by this brand of printers for 11 years now. Nothing compares to Brother!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer with a lot of options. Best Buy staff were great on helping me out with making my decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but very difficult to cancel the ink program for printer. would give it a 5 except for this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Printer for Price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's reliable but very slow printing. Ink goes fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very impressed that Best Buy lowered the price by $20 and refunded me the difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. I had HP and always had ink and printing issues. Brother is far superior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It prints

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer that replaced an Epson that quit printing after a couple of years. Ink looks easy to replace. Will see how long this one lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer easy to refill ink and being able to have the function of all 3 including scanning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job it is rated for but is a little on the slow side. Worth the price paid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never had a little Brother only an older one.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the printer, the only down side is it's a little tricky connecting wireless WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer that includes all necessities without taking up, so much space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Brother MFC J1010DW is worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and works very well over WiFi with my iPhone and Mac. I like the paper tray in the bottom which keeps the new papers clean and dent free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine will cause you problems after 3 months

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that your Brother MFCJ1010DW is not working. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1010DW Brother

  • Rated 1 out of 5 stars

    Bricked in 6 months. Avoid at all costs!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Brother lasted for over a decade, so I thought the next one would be just as reliable. Boy, was I wrong@ I bought this in January, and it bricked on me after almost 6 months to the day - quite the coincidence. When I checked for a solution online, I found that this was not only a common problem, but Brother now follows HP's example and purposely bricks their own products as they see fit, forcing consumer to continually buy poorly-built printers and/or send in products for expensive repairs. Long story short: Get something that is not built to die... and this is most definitely not it.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that your Brother MCFJ1010DW is not working. Your Brother MCFJ1010DW has a warranty period of ( 1 - year) from the date of purchase. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Rated 1 out of 5 stars

    Getting paper jam error 3 months in even with no j

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working great when I bought it. Three months later and the paper is always jamming. It prints pdf a little better but the lines come out crooked (i.e. looks like someone pulled the paper out too fast while printing). It scans and copies just fine, but printing is always giving me a paper jam error even when there is no jam. My older brother printer did not give me any issues like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Travel agent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Awesome product, my second brother printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. I can not compIain at aII. It's a nice one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and works wonders! I love this printer and it does the job right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real 'Best Buy'.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer!!! - I love the LCD info screen and the active touch pad!!!

    I would recommend this to a friend