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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,678 reviews
  • Rated 3 out of 5 stars

    Not bad for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of difficult to set up. For some reason it doesnt want to print with certain programs. Should be easier to use.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having printing issues from certain programs with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the work done. Delivery was on time and with care too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer however, it does not come with a full set of cartridges for ink so you run out fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wont go online for one time code.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but, cant go online to get a ink subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Love the two sided printing. Brother printers are great and last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Can't get replacement ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use and configure but it has a big problem and that is that replacement black ink is not available and not even Best Buy has it! It seems that this is why the cost is cheap but without ink to print so why have it then?

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the black Ink for your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Unfortunately, the Black Ink for the Brother MFCJ1010DW is currently out of stock. However, availability is expected within 2-4 weeks. We apologize for any inconvenience this may cause.

      Thank you for being a Brother customer. We appreciate your business. Brother

  • Rated 5 out of 5 stars

    Brother MFC-J1010DW Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up work great Best price at Best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Didn’t want a cheap printer. For the money it’s ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Brother printer because I wore them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V’s printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son and he loves it. Does a lot more than his old printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't buy i t again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer itself works just fine. It having a scanner is one of the reasons I bought this unit and then to find out it is terrible was disappointing. As far as I'm concerned it was a wasted feature. Scanning photos is blurring and grainy and if I had known it I wouldn't have bought it. Otherwise the printer is ok.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing scanning issues with your Brother MFCJ1010DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 3 out of 5 stars

    Okay for light printing needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an average little printer. It will be ok for very light printing needs. I wouldn't trust to do more than that, though. The plastic parts feel flimsy. I would recommend this printer for occasional, light household use.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An overall great product from brother. It’s quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Buy It Now!! My Friend Bought One And It Has Lasted Her 20 Years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great for my children's homeschool needs! Love how I can do everything from my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, very useful for 2 sided prints and color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer...Hard to find ink for it though...especially black ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully it last longer than the HP one i just replaced after 4 months...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Brother Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent...nothing more to said...I said all...Excellent, very satisfied with the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instructions challenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little challenge to get set up but other then that I am happy with it

    I would recommend this to a friend