Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1677 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,677 reviews
  • Rated 5 out of 5 stars

    Nice printer for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Great printer. Love the wifi connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    printer issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prints fast & well from my computer, but so far will NOT copy. still in email dialogue with Brother support team, but no success yet. also, no user manual included with purchase. had to ask Brother for it. i'm hopeful...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is great. easy set up and great value plus performance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oh Brother

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting it working due to the site they tell you to go to has no software for it. Kudos to Apple for their help. I involved them in hopes they had a work around for my MAC which they did not but we found another way. Now that it is working I really like it.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Brother

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it don’t eat ink like my other printers that I have in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a brother user since college, hands down the best brand for printer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    brother printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a excellent replacement for brother mfc-j870dw...I love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend this printer works really great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The two-sides printing is helpful. It meets all my printing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying with Brother

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second Brother printer. The first one lasted 8.5 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ??

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little time to set up and use with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cartridges

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good but you have the cartridges in stock

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    No ink = expensive paperweight

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an affordable printer - this was a great option. I could print color, double-sided and scan multiple (only 1-sided) pages at a time. However, now knowing that I cannot get ink for this printer. It's not worth it. Buy a Canon

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We understand you are experiencing issues finding LC401 cartridges for your Brother machine. We are working hard to get this item back in stock as soon as possible. If you have any questions, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 4 out of 5 stars

    Noisy printing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise when the printer is printing is quite loud.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Brother-MFC-J1010DW Wireless Color All-in-One Printer June of 2024. I was not aware that I would have to buy Color Ink in order for I to print in Black only! I never used the Color Ink because I need this, but yet one day I wanted to print in Black and they it stated I needed to replace the color ink before I could print. This is no good! I have a new printer for nothing.V

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      The Brother MFCJ1010DW is designed to stop ALL printing operations when any of the ink cartridges have reached their end-of-life. This is to ensure the life of the printhead and to maintain premium print quality. Some ink from all the ink cartridges is used in periodic cleaning cycles. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.

      If one or more color ink cartridges are low but not at the end of their usable life and you want to minimize the use of color ink, change the settings in the Brother software to print with black ink only (grayscale). If you print with black ink only, the other ink cartridges must have ink for the printer to print. When an ink cartridge is depleted, you must replace it before you can print.

      If you print with black ink only, the printer may still use small amounts of ink from all the ink cartridges for occasional servicing tasks. Brother recommends that you replace any low ink cartridges to avoid any interruptions in printing.

      Below is an answer link with more information on black and white Print Only with the Brother MFCJ1010DW.

      Answer Link:  https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32503030001/workspaceContext/workspace/processedPrint/Answer/176522 Brother

  • Rated 5 out of 5 stars

    So Far So Five Stars

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, wifi direct very easy. So Far So Five Stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Little Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand alone printer great backup easy to install. The only annoyance is 4 cartridges and the dumb usb-c cable port feed. Free Refresh subscription good for Canadian residents only

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow printing and disappointing color photos. A little clunky

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I won't ever buy another Brother printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer I have ever owned. Besides the printer having so many problems it goes through ink very fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greet printer for the price my granddaughter loves it

    I would recommend this to a friend