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Customer reviews

Rating 4.5 out of 5 stars with 1682 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,682 reviews
  • Rated 5 out of 5 stars

    Brother fax printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Brother printer and fax all in one with ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do, reliable, quick double sided printing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    printer issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prints fast & well from my computer, but so far will NOT copy. still in email dialogue with Brother support team, but no success yet. also, no user manual included with purchase. had to ask Brother for it. i'm hopeful...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Great printer. Love the wifi connectivity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oh Brother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting it working due to the site they tell you to go to has no software for it. Kudos to Apple for their help. I involved them in hopes they had a work around for my MAC which they did not but we found another way. Now that it is working I really like it.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is great. easy set up and great value plus performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it don’t eat ink like my other printers that I have in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a brother user since college, hands down the best brand for printer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wished I purchased a different printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not real happy that I chose this printer. It is a real ink burner to begin with. It constantly reminds you of ink refills to the point of being very annoying. wifi connection is very unreliable. would not recommend this printer

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having Ink and connectivity issues with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Rated 2 out of 5 stars

    Not great if you have a Mac

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the printer when I first got it, and it worked well with macOS 13, but once I upgraded to MacOS 14, the driver changed, and the interface is almost useless. Now it is advised to use Air Print, but that didn't work well with this printer either. Only buy this if you are on a Windows computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a excellent replacement for brother mfc-j870dw...I love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The two-sides printing is helpful. It meets all my printing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend this printer works really great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying with Brother

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second Brother printer. The first one lasted 8.5 years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly not recommended !!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immensely disappointed and frustrated with this purchase. Spent the last 2 years printing at work, friends or relatives because the printer does not work as soon as soon one the ink cartridge is low. Even if you want to print in simple black the printer won t work because the blue cartridge is low. Will never buy this brand or kind of product again!!! Waste of time, money and energy!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little time to set up and use with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise when the printer is printing is quite loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cartridges

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good but you have the cartridges in stock

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    No ink = expensive paperweight

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an affordable printer - this was a great option. I could print color, double-sided and scan multiple (only 1-sided) pages at a time. However, now knowing that I cannot get ink for this printer. It's not worth it. Buy a Canon

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We understand you are experiencing issues finding LC401 cartridges for your Brother machine. We are working hard to get this item back in stock as soon as possible. If you have any questions, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    So Far So Five Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, wifi direct very easy. So Far So Five Stars

    I would recommend this to a friend