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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1696 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,696 reviews
  • Rated 3 out of 5 stars

    Not bad for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of difficult to set up. For some reason it doesnt want to print with certain programs. Should be easier to use.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having printing issues from certain programs with the Brother MFCJ1010DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW Brother

  • Rated 5 out of 5 stars

    Amazing item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazibg item. It was hard at first to put together but got the hang of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and very efficient with the ink usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing printer! I can see why it’s sold out everywhere. Best printer I’ve ever used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer manual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine but I wish they would provide a user manual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing Bother printers for years and this one wont be my last.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer, disappointed in the store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed, I purchased this on the 2/16 and within 3 or 4 days it went down from $99.99 to down to just under $70 dollars... AND I am having trouble getting it to accept my modem!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crappy Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult with little instructions. Print quality is poor and very bad set up instructions. Seldom use and both a better brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.excellent.I’m happy with this for my birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother wireless printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer for my home office. Pretty good printer for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New purchase for my son for school to replace an older model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Getting paper jam error 3 months in even with no j

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working great when I bought it. Three months later and the paper is always jamming. It prints pdf a little better but the lines come out crooked (i.e. looks like someone pulled the paper out too fast while printing). It scans and copies just fine, but printing is always giving me a paper jam error even when there is no jam. My older brother printer did not give me any issues like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to see these finally available again!… yes!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    printer issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prints fast & well from my computer, but so far will NOT copy. still in email dialogue with Brother support team, but no success yet. also, no user manual included with purchase. had to ask Brother for it. i'm hopeful...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do, reliable, quick double sided printing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother fax printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Brother printer and fax all in one with ink

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oh Brother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting it working due to the site they tell you to go to has no software for it. Kudos to Apple for their help. I involved them in hopes they had a work around for my MAC which they did not but we found another way. Now that it is working I really like it.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Brother

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it don’t eat ink like my other printers that I have in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Great printer. Love the wifi connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a brother user since college, hands down the best brand for printer!

    I would recommend this to a friend