Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3280 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the MFC-J485DW's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many appreciate its affordability and straightforward setup process, while some find the noise level during printing and paper tray design less than ideal. The printer's faxing and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,279 reviews
  • Pros mentioned:
    Wireless

    Rated 2 out of 5 stars

    Printing is sooooo slooooow!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Brother printer that wasn't WiFi and it was wonderful. Couldn't believe this was also a Brother.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as earlier model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my old Brother printer. This one is not as good. It is slower, holds less paper, looks like they cut a lot of corners on this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still working at it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven't gotten my printer to connect to my laptop, tablet or my phone. It's a little more complicated that I thought it would be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working fine. The last two fax machines I purchased died after a year. They were HPs. Figured I'd give Brother a try.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't get it to print over network

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this because we couldn't get it to print over the network. Otherwise it seemed great. Pretty heavy and bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Good printing, very slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints very good. It could be faster, a page in 2 or 3 minutes, that's ridiculous

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad experience

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems. Repairs cost more than paid for printer. Brothers customer service very bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slowest Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is the worst I have had. It would take more than 5 minutes to print.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for want I need to do which is scan and print. Was not able to completely set it up as wireless, but that is fine for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's output of paper is a bit violent and sometimes results in a shred or two, but otherwise I'm satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper tray

    Rated 5 out of 5 stars

    Where have you been all my life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time Canon and HP user and have always had wireless problems. Incomplete printouts, long delays, small paper trays. I finally moved to brother after my printer refused to print. (It finally started to print while I was halfway to the store for it's replacement) The brother printer was easy to set up, easy to use and great print quality to boot. Never an adventure. When I hit the print button from anywhere in the house, the machine begins to print without fail. No more wasted paper and no more frustration!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not work from phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was supposed to print from a smartphone without a router......it did not work that way,i returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst purchase I have done. Runs out of ink even if I'm not using the printer. Buy it because the low price, and I don't use it that much. But I'm have been spending more money replacing ink everything I need to use it, thank paper to print

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    printer isnt the greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had trouble with the printer printing large black sections randomly on print outs especially postage printings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink goes so fast

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is not too bad but ink is really an issue. You need change it so often

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Great on ink!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my ups and downs with this model, but the ink is cheap and long lasting!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great WiFi connection

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is ok but the problem is with the WiFi connection it keeps lost connection

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Connecting while standby

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars if I don't have to restart the printer everytime I have to print something while its in standby.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has no longevity

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost two years old. Keeps loosing WiFi connection. Continually have to reset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the last brother printer I had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as user friendly as the last one I had. It prints slow. I have not been able to get the fax to work

    No, I would not recommend this to a friend