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Customer reviews

Rating 4.4 out of 5 stars with 3280 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the MFC-J485DW's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many appreciate its affordability and straightforward setup process, while some find the noise level during printing and paper tray design less than ideal. The printer's faxing and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,279 reviews
  • Rated 2 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink runs out too fast and is too expensive. I would not purchase this type of printer again!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer not identifying ink, bought from Staples.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BoughtSpecific print cartridge with this printer. did not identify yellow and Red ink. Have to spent few hrs and then bought another cartridge that solved the issue. Hate this printer- wasted 100 dollar on damm ink and time.. Will never suggest anyone to buy it. My old brother printer is better than this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is extremely slow. It took 30 minutes to print via wifi and their iPhone app

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    THIS PRINTER IS SLOW!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED THIS PRINTER UNDER THE ADVISEMENT OF THE SALES ASSOCIATE. IT IS SOOOOOOO SLOW!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not easy to connect wirelessly it uses too much ink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may be the slowest printer since the one I had 20 years ago

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for one year then died. Won't buy another one of these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So-so printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generating images and connecting with computer is a little slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the quality I'm used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good but the time it take to print is frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unit will not reflect connecting to internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried everything possible to connect to the internet with the wireless set-up provided by Brother. I will not "tweak" my router since I don't have to do it with HP products and should not get involved with screwing with my router. This printer is junk for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, would not recommend to buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must reset the wifi settings every timeit is used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slowest printer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes so long to print anything. Also, it has trouble connecting to my computer even though I use a cable...The printer never connects with pc wirelessly. This printer was recommended by the employee at Best Buy. I guess they don't always know much about their products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt have the printer for a full year. The printer just one day didn't want to print properly. Good I purchased a protection plan. I was able to return the printer at full price & received store credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THE WORST PRINTER I"VE EVER OWNED!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the outset, this junk pile had feeding issues. It will tell you from the first start up the tray is empty, when it is full. Less than a month old, and it has stopped working all together! Absolute JUNK! The worst purchase i've made, EVER!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return 2 printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the first printer as a gift for someone. You could not change touchscreen from copy to scan etc. after a few weeks. Returned that one and received another one and it did the same thing after a few weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slowest printer in the world!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer takes 2 1/2 hours to print 15 pages of two sided with a 2 x 2 color picture. Very disappointed with this printer, it was recommended by a sales rep. as compatible to an epson but uses less ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always jams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy and waste your money-ALWAYS JAMS and it takes a long time to print. Can't do a double sided print because it gets jams.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer constantly jammed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we first got the brother printer it jammed every 3rd time we used it. It reached a point where it jammed every time we tried to use it. We brought it back and got an HP printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not get this connected to the internet and then it broke down and will not even print copies. will never purchase another Brother product!

    No, I would not recommend this to a friend