Customer Ratings & Reviews
- Model:
- MFC-L2710DW
- SKU:
- 6138321
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the MFC-L2710DW for its excellent print quality, ease of use, and reliability. Many appreciate its wireless functionality, affordable price, and straightforward setup. Positive feedback also highlights the printer's compact size and quiet operation. While some users found the software needed improvement, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Ink didn't last, printer struggles to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I printed less than 400 pages before the laser cartridge was empty, far short of the advertised 700+ pages. It also takes the printer quite some time to connect to WiFi.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, the stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support
Hope Yours Keeps Wi-Fi Connection Better Than Mine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit with one exception...the printer drops its links to the pc. I have spent over 2 hours with 4 phone calls to Brother service on this issue. If the link drops, you have to delete your device via the Control Panel under "devices and printers" and then reselect it again while ignoring certain info you'll see on your device page. Very frustrating! If it did not have this issue, I would rate it 5 stars with no hesitations.
No, I would not recommend this to a friendDon't buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this printer. Rolls stop working after a year
No, I would not recommend this to a friendTo soon to tell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE Product: So far, OK. I haven't used the Fax yet, We'll See in the near term.
I would recommend this to a friendDifficult to sync to other devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with initial set up and getting it to sync with house computers and phones. After playing with it a while it seems to have settled in.
I would recommend this to a friendAVOID AVOID AVOID
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is an absolute piece of crap. This is the second Brother printer I've ordered from Best Buy, and the same exact issue that prompted me to replace my first one has plagued this one. Note - this printer is only FOUR MONTHS OLD. The printer randomly loses power, despite being plugged into 10 different outlets, and just refuses to turn on. Given the same runaround from Brother support, who are absolutely ZERO help. Will never purchase another Brother product again.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, Oh no! That's not what we like to hear. We understand the Brother MFC-L2710DW looses power and we are sorry to hear that your experience has not been favorable so far. We'll be happy to help. Click the FAQ below to assist you. If you do not prefer to reach out to customer service, we have many helpful resources on our support website which may help.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcl2710dw_us_eu_as&faqid=faq00002048_012
Vin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fax machine is good. But the price is higher than other places .
I would recommend this to a friendGreat for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't collate and hard to get the internet to hook up
I would recommend this to a friendIt works!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to write home about. It’s a very basic printer spend a little more money and get a better. You won’t regret it!!!!
No, I would not recommend this to a friendAverage in Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. Just about the same features as the other brands. So far working as expected.
I would recommend this to a friendBrand response from Brother
Posted .We are happy to hear that your Brother MFCL2710DW machine is working as desired. If you need assistance with your printer at some point, please do not hesitate to contact us. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Not happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer to replace an older printer, same model. Loved the old one. The new one is not good. It will not copy two-sided as it should and all my pages have black dots of ink on them.I tried to take it back but they told me they couldn’t replace it, so I kept it. I have to have a printer so I’ve got a piece of junk.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you are experiencing issues with your print quality for your Brother MFCL2710DW machine. We'd like to help. Below is a FAQ that may improve the quality of your print.
https://help.brother-usa.com/app/answers/detail/a_id/151638
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Trying again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.why in the world would Brother discontinue the 2740DW which was perfect in every way? This is the second MFC-L2710DW I am purchasing ... and probably the last. I am going to schedule GEEK squad to set it up, because the first one is tedius and does not fully function. It could be me ... but, if so, this machine is not user friendly. I have a few toners, so am trying this one again ... RELUCTANTLY! Otherwise, another brand. Why BROTHER, did you discontinue a winner. Is it for the $?
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing setting up issues with your Brother MFCL2710DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Run Away!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech support is horrendous. In first call after 50mins on hold she directed me to the printer web address settings. You need a password to access them, but of course she didn’t mention that (i finally found it hidden printed on rear of machine) nor ask that i choose the right tab on the settings panel. Needless to say setup failed. Repeatedly. Next call to another “tech” after a 45 minute wait resulted in being told the printer was designed to be placed “WITHIN SIX FEET” of the router else they could not guarantee wireless network connections. Tho i think that is an absurd lie, if its true it’s equally unacceptable. Would never go near another Brother product
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, Oh no! That's not what we like to hear. We understand you are experiencing an issue with setting up your Brother MFC-L2710DW. We are sorry our customer experience did not meet your expectation and we can understand your frustration. Click the link to assist you.
https://help.brother-usa.com/app/answers/detail/a_id/151952
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Brother MFC L2710DW Wireless B&W All-in-One Laser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, but the print is not dark enough -- some streaking when printing graphics.
I would recommend this to a friendBrand response from Brother
Posted .We understand you are experiencing issues with your print quality for your Brother MFCL2710DW machine. We'd like to help. Below is a FAQ that may improve the quality of your print:
https://help.brother-usa.com/app/answers/detail/a_id/153020
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
No operating manual included. Leave Adobe out of p
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operating manual download should have nothing to do with Adobe. Very confusing.
No, I would not recommend this to a friendBrand response from Brother
Posted .You can also see the operation manual online for the Brother MFCL2710DW machine by clicking the view online option at:
https://support.brother.com/g/b/manualtop.aspx?c=us&lang=en&prod=mfcl2710dw_us_eu_as
It does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it works when it wants to. But overall it does its job.
I would recommend this to a friendBrand response from Brother
Posted .Hi, we understand the Brother MFC-L2710DW works intermediately with the network connection. We'll be happy to help you. Here are some important points to confirm before connecting your machine to the network.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcl2710dw_us_eu_as&faqid=faq00002806_010
If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
https://www.brother-usa.com/brother-support
Awful with wireless connection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well on a wired connection, but not wireless. It takes minutes before printing wireless.
No, I would not recommend this to a friendQuality not so good. To light the letters can’t fi
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality not so good. To light the letters can’t fix it
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing light print issues with your Brother MFCL2710DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/168604
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Ok, but already problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks of minimal use ,I am getting a replace drum code.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing drum issues with your Brother MFCL2710DW machine. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support, please contact us.
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent, small, and basic. Not much functionality but it gets the job done
I would recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing functionality issues with your Brother MFCL2710DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support