Customer Ratings & Reviews
- Model:
- MFC-L2710DW
- SKU:
- 6138321
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the MFC-L2710DW for its excellent print quality, ease of use, and reliability. Many appreciate its wireless functionality, affordable price, and straightforward setup. Positive feedback also highlights the printer's compact size and quiet operation. While some users found the software needed improvement, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is fine but scan issues I think make less complicated
I would recommend this to a friendBrand response from Brother
Posted .Hi Lola, I understand you are experiencing an issue with scanning. We will be glad to speak with you regarding this matter. Please contact us by Email or Live Chat so we can work on this together. https://www.brother-usa.com/support/mfcl2710dw
Look Elsewhere for a Multi-function Device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly hate this printer. I've had problems printing 2-sided from Windows but it works from my iPhone. I doesn't scan 2-sided. It does scan to email. Problems printing from manual feed tray - envelopes aren't recognized.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing printing issues with your Brother MFCL2710DW and we understand your frustration. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after 2 weeks, it shows "self diagnostic". try to fix this issue as per build process but problem not solved.last brother printer had been power out after 6 month of use. it is unacceptable.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing a self diagnostic message issue with your Brother MFCL2710DW. We'd like to help.
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
toner scam
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.junk. I doubt I have printed 100 pages and it already demands a new toner. What a waste of money! Wi-Fi never connected properly. I had to plug it into USB to use it.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. For help setting up your machine wirelessly, below is an FAQ link that may help you resolve this issue.
https://help.brother-usa.com/app/answers/detail/a_id/151947
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to scan or print. Didn't try faxing. Our IT people said it was a lemon. Too bad. Was trying to replace a 10 yo Brother MFW that was great!
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing printing and scanning issues with your Brother MFCL2710DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
PIECE OF CRAP WHEN TRYING TO PRINT ENVELOPES.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PIECE OF CRAP WHEN TRYING TO PRINT ENVELOPES. Takes 3-4- times of "Document Jam" if the machine isn't pulling the envelope in at an angle. Really hate this printer and regret buying it.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that you are having printing issues with your Brother MFCL2710DW machine printing envelopes. Please use the link below to load and print envelopes from the printer:
https://help.brother-usa.com/app/answers/detail/a_id/151751
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
- Pros mentioned:Print quality
Great Laser Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new printer, and this one is so much better than any printer I have had in years! Fast, quiet, efficient. Perfect for my small business needs.
I would recommend this to a friend stay away.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest problems: 1. Installation a nuisance at best. Brother pushes all sort of data mining apps that are poorly rated 2. Wont scan into a pdf after all drivers have been updated 3. You have to question who submitted these high ratings
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, we do apologize you have a problem with installation. We will be happy to help you. Please contact us by Email or Live Chat so we can work on this together. https://www.brother-usa.com/support/mfcl2710dw
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine goes into a deep sleep and needs to be restarted every time we need to use it.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing connection issues with your Brother MFCL2710DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
would not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the 2750 was much better. even though this is cheaper its has difficulties connecting to wifi. I ended up having to buy a printer cord to use it.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing WiFi connection issues with your Brother MFCL2710DW. We'd like to help.
We have many helpful resources on the Brother support website which may help. If you continue to have an issue, please reach out to Brother customer service directly at our web site.
SAMPLE TONER DOESNT LAST LONG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has a sample toner not full size toner so beware as it will not last long. Had I realized a tn730 toner is not the same as a tn730 toner, I would have bought one w/full size toner or purchased extra toner.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi Cole, I am sorry you are unhappy with the included starter cartridge.The TN Starter Toner - approx. 700 pages. Here is a FAQ with additional information. https://help.brother-usa.com/app/answers/detail/a_id/151383?R3ModelID=MFCL2710DW
Please contact us by Email or Live Chat with any questions you may have. https://www.brother-usa.com/support/mfcl2710dw
All in one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to connect this to my wifi network. Used the cable connect and wireless- neither one worked. Returned this unit.
No, I would not recommend this to a friendKeeps getting offline
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints one page and then says printer offline . Called 5 times and then they say you have to call your computer manufacturer but it is working even though never finished the installation
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi Kasem, constantly receiving "Offline" can be frustrating. Here is a link that may help.
https://help.brother-usa.com/app/answers/detail/a_id/141092?R3ModelID=MFCL2710DW
If you still have the same issue, please let us know by Email or Live Chat so we investigate this issue.
https://www.brother-usa.com/support/mfcl2710dw
Brothers printer fax
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not easy to set up! Will not cut off and can’t stop fax from picking up lines! It is hard to regulate !
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand that you are experiencing multiple issues with your Brother MFC-L2710DW. We know that you have tried some troubleshooting steps, but there may be some additional steps that we can try to resolve your issues. Please reach out to Brother Customer Service directly at our website.
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came defective and the printer does NOT work, it keeps saying xhsnge toner when the toner is Brandnew!
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing toner issues with your Brother MFCL2710DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Lousy machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate this printer! Doesn't copy from the feeder correctly. Doesn't scan right. Won't print wirelessly. Terrible.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing copying and scanning issues with your Brother MFCL2710DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Had a problem from the beginning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t happy with it, had to return it and it had a problem from the beginning.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, Oh no! That's not what we like to hear. Brother strives to provide quality products. We understand the machine was returned. In the future, please contact our support team via Email or Live Chat for assistance.
https://help.brother-usa.com/app/ask/p/9214
Aweful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible to set up and everything about it. Returned it within two days. The set up is MISERABLE
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you were experiencing an issue with the machine's setup. We wish you had contacted our Brother Customer Support Team to be able to guide you through the issue. If we can be of any assistance is the near future, please don't hesitate to contact us directly at www.brother-usa.com/support.
Big disappointment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big problem ! if I would print something by this trash I am setting up again and again !
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that your experience with your Brother MFC-L2710DW printer has not been favorable so far and we'd like to help. We have many helpful resources on our support website which should address this issue. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/mfcl2710dw
Continuously disconnects from network
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WiFi drops and now it won't even stay connected to the network with an Ethernet cord.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, we understand you experiencing an issue with your network connection and we understand your frustration. Below is a FAQ with some important points to assist you.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcl2710dw_us_eu_as&faqid=faq00002806_010
If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
https://www.brother-usa.com/brother-support