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Customer reviews

Rating 4.6 out of 5 stars with 1936 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the MFC-L2710DW for its excellent print quality, ease of use, and reliability. Many appreciate its wireless functionality, affordable price, and straightforward setup. Positive feedback also highlights the printer's compact size and quiet operation. While some users found the software needed improvement, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 1,936 reviews
  • Rated 4 out of 5 stars

    Good Pinter, difficult software set up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wifi printing once you get it set up. Setting it up seemed way too hard for me. Lack of a paper operators manual was also a hindrance. I almost gave up on it, but somehow magically it finally worked with my computer over wifi. I still don't know how to change the darkness etc of the prints, though. Seems well built, glad not to have liquid ink that needs replacing, just think the whole software aspect was very troublesome and extremely frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother laser printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great printing results. Works effortlessly from apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    laser printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched to laser jet from ink jet ,works great it is a winner happy

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quality product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. Efficient. Easy to operate. Print is dark and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother - MFC-L2710DW Wireless Printer/copier/scan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the printer has done all that I've asked it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Brother MFC-L2710DW Laser Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Brother all-in-one laser printer. Curbside pickup a few hours later. Installed the printer at home according to a few simple instructions with no additional hardware required. Everything (print, scan & copy with auto feed) worked well. Has not install FAX function yet due to located far from existing phoneline and don't expect to need to FAX.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the brother printers. They are easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. Very easy to use Looks nice wifi works good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Customer Service very bad !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer MFC-L2710DW when it was delivered the woman reach down on my porch and drop it 1st. red flag the packing was great after I took it out of the box I inspecting it for damages 2nd flag. their were mere marks on the sides the window had scratches on it little window this printer was suppose to be new but it's used.So am taking it back and complain about the condition it was in 3rd red flag. the customer service was very bad they put you on hold for a long time I waited 48 mins before I got someone try to speck to the manager is like pulling hens teeth.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 3 out of 5 stars

    It's okay but missing important features.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printing is fast enough , but paying $200 for a scanner/printer, the buyer should get better scanning features. This machine won't let you do 2 sided scanning and can't "add a page" in pdf files. An example of this is a 20 page document that I tried to scan yesterday. I'd like to scan it as 1 document, and name it as something such as : Lancer report. It will only scan each page as a separate file. Clearly a flaw in my opinion. I wish I had known this before buying. I would have picked something else, such as an Epson, which I know does that. i've used an Epson to do this and added 50 pages to the file with no problem. A scanner that can't scan a 2 sided document as 1 file is a waste of money. What a waste. Even scans are harder to do with this. With a cheaper model, all you have to do is hit the scan button and it will ask you where to send the file to and scan. With this one, you have to open a utility from the computer to do the task. Certainly more time consuming.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, the duplex scan option is not available for Brother MFC-L2710DW. We understand you are experiencing an issue with scanning multiple pages into a single file. We'd like to help. You'll need to save your file as a PDF so that multiple pages are combined into a single document. Click the link below for instructions.
      https://help.brother-usa.com/app/answers/detail/a_id/60146
      If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
      https://www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    brother printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its pretty cool laser printer its just I wish toner was cheaper on std like $29.99 and 54.11xl but I will still recommend it I mean ups use this printer its got killer fax machine that I like but still recommend if u do heavy duty printing and wish the images drum was cheaper too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and clear printer. Easy to set up WIFI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good printer. Its not for color, but is very reliable and easy to set up. Also, love the laser printing. Very clear and there is no ink packets to mess with. I bought this one for my sister after having used it myself for about 6 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fantastic, works great, and super easy to setup. Most of the negative reviews here have to do with wifi problems. If you don't do it right the first time you're gonna have a bad time I only wish they make a color printer for the same price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I never thought Brother was any good, now I know i

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like a return to the 1990's. Won't print, won't print, won't print. I had an HP printer for years and years with NO problems until it gave out on me 6 months ago. HAD to buy one under pressure. Went to Best Buy. Sucker walkin' in. Got this Brother MFC-L2710DW and have had it for months. Sucks. I hate this piece of junk. Wish I had made a better decision.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing printing issues with your Brother MFCL2710DW machine. We'd like to help. Below is a FAQ that may help you with this issue:

      https://help.brother-usa.com/app/answers/detail/a_id/152165

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    My Brother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for personal home use. I haven’t tried the fax portion of my brother system to do a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up 2 weeks ago. So far, so good. I have no idea how I connected the wireless function. But, who cares?!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Good printer/scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick printer and scanner. Have not been able to fax anything as yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is an odor from the printing pages and the paper tray is too smsll

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Find something else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. I will replace with something else at some point. Main problem is the poor quality of the printing which is worse than my Brother $49.00 inkjet printer. By A Lot. Its not that the quality isn't excellent. It is not even good. You don't need to compare it to another printer's product side by side. It is obvious immediately and I was sent brand new toner but that didn't fix the problem at all. I was in an office that had the same printer and I asked to see a document that the printer had produced and just like mine, it was very poor. Also, faxes can be very slow to send or receive (not a big deal). What is a big deal is that the machine sometimes won't receive incoming faxes at all even when you have it set on "fax only." Never mind the number of times things get jammed in the machine, the poor quality of the printing alone would make this a bad choice. I don't know why people would rate this 4 or 5 stars. Jack of all trades, but mediocre at everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine and it was a great buy for the money

    I would recommend this to a friend